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"The hotel is older and shows a little wear but the staff more than makes up for lack of cosmetics. They were the best staff I have ever stayed with in Blacksburg! "

"No restaurant."

"The hotel was good overall - there are plenty of positive attributes to report. It is clean, welcoming, and the beds are very comfortable. The staff was capable and provided a pleasant check-in. However - this is the "big however" - the horizontal rolling/French door to the bathroom in our room was installed improperly without the necessary stops. As I closed the door to the bathroom using the metal door handle, the door kept moving past the door frame, causing bruising and blood on two of my fingers, which were caught in the doorway. If a child or another person of lesser physical awareness or someone simply closing this door with just one finger without expecting a problem were to use this horizontal sliding door, they would either severely bruise, break, or sever a/multiple finger(s). It really is that severe of a problem. We reported this problem to the staff and it is unclear whether it will go up the chain far enough to effectively resolve. Everything else about our stay was very good. Yet, to prevent substantial and potentially life-changing guest injuries (and major hotel liabilities) this hotel needs to fix the doorstops on this room (228) and examine others to be sure that everything is safe. Thankfully I only have two badly bruised, painful fingers. It could have been much worse. "

"So clean I felt safe taking a bath! Staff were friendly and helpful. Breakfast was well stocked, waffles are a must for me! Star deducted for the AC having a smell when turned on, but it didn't cause problems with my allergies so probably just hadn't been used recently. Not a fan of the smell of shampoos provided, the hand soap was unscented though and that was great since my family has scent allergies."

"Clean room. Staff very courteous."

"They loved my dog Stella, giving her homemade treats and a cute bandana! Very welcoming everywhere at the property including the formal dining room, she was complimented the entire time on her exemplary behavior. The staff here is second to none, the room stunning as well as the lodge and the views. Next time we will make sure to bring some grocery items since it is VERY remote, but a wonderful place because of it."

"Streaked of weed. Non smoking room smelled of smoke. Breakfast was cereal and that’s it. "

"Clean room"

"Stained, worn furniture, inside & outside. Stained, worn rugs throughout. Breakfast offerings subpar, with dirty plates, unfriendly staff. Questionable people hanging around the property. Would never stay at this property again."