Khách sạn Rancho Cordova

"one issue, only one elevator is working as the other was being upgraded, just a little inconvenience as to wait for the only one working."

"It was a wonderful experience! Rooms are very cozy and clean. Staff was wonderful!! They all go above and beyond."

"Excellent location! Great helpful friendly staff! Will be back again! Thank you!"

"Once again a visit that was perfect! Great front staff! Room was clean and quiet and breakfast was wonderful! Thank you!"

"Amazing staff… friendly and accommodating "

"The hotel is safe and quiet."

"Had a great stay!"

"I used a bottle of water that was on the desk did not see the $5 tag tell after I opened it and they charge me $10 for a small bottle of water"

"Everything was good, specially the breakfast and the service manager."

"War schon zuvor dort. Immer wieder gerne :-) sehr hilfsbereites Personal. Fühle mich da sehr wohl. Leckeres Frühstück und eine tolle Auswahl. Saubere, sehr geräumige Zimmer."

"The staff were helpful and seemed actually caring. The property I lovely and quiet, I was tired and had a great experience in the calming atmosphere."

"I stayed at this property for four days, my room was never serviced/cleaned. When I spoke to the manager about this he unapologetic-ally informed me that they don’t clean/service their rooms daily. I won’t stay there again."

"Overall clean. Everything worked in the room. Very nice staff. Good location."

"The room was clean as it could be. It was in big need for maintenance. Walla were dirty. Tub had repaired spots and the overflow cover was handing by a screw. The light fixtures were old and needed cleaning. Broken furnishings. The kitchen was nice but empty of items. I later found the brochure that said you can ask for kitchen items in the office. The kitchen light switch didn’t work very well… The garbage in the back was overflowing into the parking lot where our room was. No hairdryer. But...

"Rooms are filthy as are the facilities. No effort by staff to control noise levels by other guests all hours of the night. Checkin was fine."

"I booked the room walked in the room saw roaches and bed bugs. Walked out gave the front desk back the key."

"The room smelled like urine, the room door was damages. There was a swarm of flies in the room and in the elevator. They refused to give me a refund because I "was in the room for 1hour", according to the time I checked in. I had a lot of things to unload, had to look for the hotel cart and I tried to get a hold of them over the phone but nobody answered and there was nobody in the lobby. 1 hour is reasonable for unloading, documenting the issues and try to communicate. Staff was also rude when...

"Paid extra and reserved king bed room choice however we were given a queen with no refund for the extra - we were told there was no guarantee of room choice when reservation made through Expedia!!! I have traveled and booked through 3rd party for 40 years and never encountered this issue!!!!"

"Great overall"

"Great location"