We arrived mid afternoon, picked up our car at the airport and went to the motel. Nobody home. Did a circle island trip and went back at 4. Still nobody. Found out that the owner lived across the road so I went to see him. Apparently our booking hadn't come through. He came over, upgraded us to two beachfront units, apologised profusely, got us all sorted out, and we started the holiday. No stress!
From then on, we simply got on with our holiday. There were four of us, me, my son, his partner and 5 year old son. We spent plenty of time in the water, and did lots of other island stuff during the day. The beach was superb and pretty quiet. We were in fact the only guests, it being the low season (early January).
The Reef isn't a five star establishment or a resort, but it's got all you need to enjoy your holiday. Don't go there if you get stressed by things that aren't pristinely clean or lack of airconditioning.