Search Hotels Near Redstone Winery, Hamilton

"Staff really good"

"Everything was great Indoor pool is quite small and the hrs on the app and online say it’s open til 10 but once I got down there it actually closed at 9 so that was disappointing. The circle k in the bottom actually closed really early as well and the little food court closed very early as well. Maybe seasonal hrs but just sucks. "

"The rooms were well cleaned, the employees were also very helpful & friendly. Parking shuttle was pretty cool "

"We encountered a couple of negative experiences during our first stay with Wyndham over Christmas . Firstly, a fairly minor issue with the blackout blinds ... one side could NOT be lowered fully, hence an earlier start to our mornings. Secondly, we experienced a more significant issue with room service. We ordered breakfast for Christmas Day. It came quickly, but we were shocked that NONE of the food on cart was covered, included other orders besides ours. We felt that this was not only very unhygienic, but also contributed to the food being cold. In addition, the fruit garnish was very dried out and wilted. The hollandaise sauce on my eggs benedict was congealed and slightly crusted over. My wife did not receive the pancakes on her "Grand Breakfast". She had ordered coffee for two, which was TWO CARAFES of coffee on our bill while just one carafe was sent. Yes, we should have called to have replacement meals but did not have time. At over $100 for two breakfasts one would expect better service. Contacting the property, I was offered a $40 refund on my credit card. The property had been given the opportunity to "make things right". Not feeling that this compensation was appropriate, I contacted head office. They added 5000 loyalty points as further compensation. I will not use those points, as it will cost me additional money to reserve a room. I appealed the $40 refund, suggesting the room service should be totally refunded. No go. First and last time for me & Wyndham."

"Great view and amazing breakfast"

"An uncommonly great hotel, clearly staffed by people who care."

"So lovely. "

"Good location, less than half an hour from Niagara Falls. The room is very clean, the bedsheets smell fresh, the bed is very comfortable, great amenities, and not far from any restaurant and other places to eat. Good alternative for staying overnight near Niagara Falls."

"Check out actual room...I have been to this particular property 2 other times and was fortunate enough to have a suite and wonderful experiences....this time the double queen suite was tight..especially getting to the clothes rack as there was no closet and only two electrical outlets...for convenience sake it was only myself but two outlets and only one plug was available on each. And the lighting so dim you spent your time in the bathroom or at the window sill looking for decent light."