Does Grecotel LUXME White have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grecotel LUXME White pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grecotel LUXME White?

Self-parking is free at this property.

What time is check-out at Grecotel LUXME White?

Checkout is at 11:00 AM. Late checkout is available for EUR 90.00 (subject to availability).

Does Grecotel LUXME White provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Are there all-inclusive benefits at Grecotel LUXME White?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Grecotel LUXME White located?

Nestled on the beach, this Rethymno property is within 1 mi (2 km) of Rethimno Kart and Platanes Beach. Horse Park Rethymno is 3 mi (4.8 km) away.

Grecotel LUXME White Reviews, Deals & Photos 2025

10/10 Excellent

Zawen

16 Sep 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, family friendly with exceptional food.

Stayed 6 nights in Aug 2025

10/10 Excellent

Tobias

3 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Simply beautiful

Stayed 3 nights in Sep 2025

10/10 Excellent

Shayan

24 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel

Stayed 7 nights in May 2025

10/10 Excellent

Dennis Leon

30 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it.

Stayed 10 nights in Jun 2025

10/10 Excellent

Faye

5 Sep 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, well run and well managed hotel.

Stayed 11 nights in Aug 2024

10/10 Excellent

Sandra

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property rooms were clean and spacious So acocmocating with our baby

Stayed 4 nights in Aug 2024

10/10 Excellent

Christin Danielle

27 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a beautiful resort and great for families! Every restaurant was delicious and all staff were kind and attentive! Can’t wait to go back!

Stayed 8 nights in Jul 2022

8/10 Good

Dana

30 Sep 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the pool and white decor. Loved the many choices at the buffet. The rooms were nice. Things that could be improved: -towels available at the pool or beach -order pool/beach food by app on iPhone -usb outlets by the bed to charge iPhone Thanks!

Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

7 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Ok stay

We stayed here for a wedding and parts of the service are great and the staff and food are lovely but we had a young child and despite asking for amenities for our child we never received them.

Stayed 3 nights in Jul 2024

10/10 Excellent

Aldo

14 Sep 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel, very clean with gentle and competent staff, from the reception to the restaurants to the pool attendants and specially to the Grecoland Staff, great to entertain uor children, and to the Chief Bartender Socratis, great person, competent with drinks. Special mention to his Negroni, the only excellent Negroni that I could ever have outside of Italy.

Stayed 5 nights in Aug 2022

10/10 Excellent

Chloe

19 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening

Stayed 3 nights in Apr 2024

10/10 Excellent

Sophia

30 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!

Stayed 4 nights in Apr 2024

6/10 Okay

Nick

29 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Great Hotel, shame about the service.

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.

Stayed 11 nights in Apr 2025

8/10 Good

Christina

20 Sep 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property. Nice location. Trip to Agreco farm was wonderful and so was the food. Staff were fantastic at the resort. Used the spa it was lovely. Didn’t like the restaurant booking system. Downloaded Hotel app before we left Canada but unable to book restaurants 7 days in advance of arrival. Also the buffet food was underwhelming at times. Also allowing smoking was annoying. Can’t believe in this day and age that is still allowed in public areas of the resort. Greek people are so kind and lovely.

Stayed 8 nights in Sep 2025

6/10 Okay

Robert Andreas

31 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Dieses Hotel ist ausschließlich für Familien mit Kindern oder junge Paare. Die Anlage ist riesig und eigentlich recht schön, aber es ist ein Gefühl wie im Freizeitpark.

Stayed 5 nights in Aug 2025

10/10 Excellent

Katie

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)

Stayed 10 nights in Aug 2025

10/10 Excellent

Rhiannon

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner. Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future.

Stayed 7 nights in Jun 2025

2/10 Terrible

Justin

15 Jun 2025

Disliked: Property conditions & facilities, room comfort

This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker. We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls. The air-conditioning in the room was useless as you are unable to control the temperature, only the fan speed. The room was always warm. After I asked them to look into it, they promised that they had already sent someone who had “fixed it”. But it felt exactly the same after which left me feeling like I had been lied to. The shower temperature was so cold that we weren’t able to shower comfortably in the mornings despite how warm the room was. Just ducking in and out of the water despite the temperature being set to the warmest. I appreciate the cold water in the afternoons but being able to summon at least room temperature water would have been appreciated. The giant lamps on the two bed side tables took up 99% of the room of the side table thus defeating the entire purpose of a table. They also used the only electricity plug leaving us with either nowhere to charge our phones or no light. Because besides the side lamps there was no ceiling light, just a terribly wobbly floor lamp incapable of lighting the room properly by itsel

Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

30 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.

Stayed 7 nights in May 2025

10/10 Excellent

Nosrat

26 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely beautiful property with breathtaking views of the see couple that with unmatched customer service you get an overall unique and memorable experience. Food was great too.

Stayed 9 nights in May 2025

10/10 Excellent

Mildred

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.

Stayed 5 nights in Apr 2025

10/10 Excellent

Marcel

2 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Es gibt nichts aufzusetzen. Das Personal ist sehr lobenswert. Einzigartig.

Stayed 7 nights in Oct 2024

10/10 Excellent

alexis

26 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La classe au Palace 😎 Ras

Stayed 7 nights in Oct 2024

10/10 Excellent

Vanessa

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wahnsinnig leckeres Essen. Super freundliches Personal. Sauberkeit top, überall.

Stayed 7 nights in Oct 2024

4/10 Poor

Yasmin

16 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Wir waren sehr enttäuscht von diesem 5Sterne Hotel! Schade… Wir haben ein sehr sehr lautes Familienzimmer im EG direkt neben dem Staff Room. Dort haben sich jeden Morgen ab 7Uhr sämtliche Putzfrauen getroffen, um ihre Wagen zu packen, mit denen sie dann unter ohrenbetäubenden Lärm in Ihre jeweilige Etage verschwunden sind. Natürlich wurde sich dabei lautstark unterhalten. Wir haben so etwas wirklich noch niemals erlebt und baten deshalb um ein anderes Zimmer. Ich hatte den Eindruck, wir wollten ein Upgrade ergaunern, das Gegenteil war der Fall. Wir hätten jedes, auch kleinere RUHIGERE Zimmer genommen. Leider wollte man uns bis zuletzt nicht helfen, da das Hotel angeblich komplett ausgebucht war. Wir sind froh, wieder zuhause zu sein, wo wir nun wieder in Ruhe schlafen können. Des Weiteren fanden wir den Service absolut nicht einen 5Sterne Hotel entsprechend. Bis auf einige wenige bemühte Kellnerinnen, waren alle desinteressiert, recht unfreundlich und vor allem lahm! Das Essen war weitestgehend langweilig und nichts besonderes. Leider findet ein Kinder-/ Sport- / Abendprogramm so gut wie gar nicht statt. Die Strandsituation ist äußerst schlecht. Die Pools dagegen sind sehr schön, allerdings war nach 7Uhr kaum noch eine freie Liege zu bekommen. Auch das müsste ein 5Sternehotel besser im Griff haben. Wir werden sicherlich nicht wiederkommen. Sorry!

Stayed 7 nights in Oct 2024

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