4/10 - Kém
Jaqueline
17/08/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was extremely accommodating in that we called to let them know that the roads and weather were going to make us arrive very late, as in roughly 1 AM. They left a key where we could easily access it so that we didn’t have to do a proper check-in, which was very much appreciated. However, the bathroom, smelt strongly of urine. Both of the beds that we had were lumpy and VERY uncomfortable, and both creaked/popped which you could both feel and hear every time you turned over. Additionally, the noise from the street was very loud as there’s only one pane windows, so being so close to the street it was very noisy. Aside from speaking on the phone to make arrangements for getting into our rooms late at night, at no point did we ever see the staff even in the morning when we went to check out. A different guest saw us looking for staff, and told us that she had overheard the staff telling somebody else just to leave the key on the desk, and not worry about checking out.
Jaqueline
Lưu trú 1 đêm vào Tháng 7, 2025