6/10 - Được
Aubrey
Đi cùng gia đình
26/01/2026
Thích: Sạch sẽ
This was our second stay, our first stay was in May 2025. We stayed in the economy room and we loved it. This time we stayed in the deluxe room and it was more worn down. We had some issues with the sofa bed, that housekeeping resolved. We also had an issue with the wash machine and dryer. It left our clothes smelling bad unless we dried them to a crisp. They tried to remedy it by putting vinegar for a cycle, but I think it needed to be totally deep cleaned with bleach. Maybe something was wrong like mold was in the drum? There was some staining on the chairs and the fabric blinds that were pretty noticeable. There was also duck tape of the balcony joints, which was a little scary. The door that was supposed to close from the elevator lock wasn't working. The staff wasn't the most welcoming. One of the reasons that we wanted to stay there again was because the staff was great the first time. But it seemed like they were frazzled this time and continuously mentioned how booked they were for the holidays. On the plus side the view was great and the hotel is close to everything.
Aubrey
Lưu trú 8 đêm vào Tháng 12, 2025
