"I booked this hotel because it offered 3 beds and since there was 1 couple and 2 singles, I thought that would be great.
The desk staff did not seem to know that my reservation was for a multi bed room and had to scramble to give us a room.
The hide-a-bed did not have any bedding included and I was forced to back to the desk to get some.
The mattress had hug stains all over it, and was so worn out you could feel every spring and wire in the frame.
I tried to use the room phone to call the front desk, it did not work, I tried to cal the front desk with my cell, the phone call dropped before connecting.
When I went down to front desk to ask about bedding for the hide a bed, and told the lady that the mattress was stained, she seemed shocked, but did offer any help or to change rooms.
My daughter refused to sleep on that mattress so we were forced to go buy her an air bed to sleep on the floor. She is a grown woman and should NOT have to sleep on floor.
My bed had stains on the bed skirt, and I was not going to lift my sheets to see if my mattress had any stains.
I specifically went with this hotel because of the multi bed option and was very disappointed. Wish I had gone with a different hotel."
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