8/10 - Tốt
Karen
Khách đi công tác
05/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I found the Holiday Inn Express Richmond-Midtown to be as clean and comfortable as any Hilton and Marriott properties I’ve enjoyed. I would give 5 stars for these areas as well as the friendliness of the two guest services ladies I interacted with upon check-in.
On the negative side, the breakfasts left much to be desired—they did not compare to say Hampton Inn hot breakfasts. The first morning, the only hot items were scrambled eggs and pre-made cheese or veggie/egg white omelets and oatmeal. Day 2 offered these items along with pork sausage patties and sausage gravy—or so the labels said. Unfortunately, by 8:30 the gravy was empty, as was the sausage pan, and the eggs were cold. I decided I would just make pancakes, but it was empty as well. The coffee is from a dispenser that makes one cup at a time—a slowwww time—and it’s strong enough to walk.
I was surprised by the location of the hotel. It sits amid a commercial area with large office buildings across the street, storage facilities on another side, and flanked by what was once a strip shopping center. The parking lot is large, but it had a car near the hotel with no wheels, propped off the ground by two tires. That did not inspire confidence. It all turned out well, with no problems with my vehicle, but as a woman alone it did not feel very safe.
Karen
Lưu trú 2 đêm vào Tháng 8, 2025