"This was our fourth time at the Park Plaza County Hall London, and it was another wonderful stay. Our room was ready early when we arrived in the morning, which was great after a long red eye flight. The staff was as kind, friendly and helpful as always. And our room was nice, comfortable and spacious as always. We really enjoy having the separate living room and bedroom, especially to have a place to relax during the day in between outings. You get a lot of room for the price at this hotel.
London was experiencing a heatwave during our visit, and it did take a full 24 hours for our room to cool down to a comfortable temperature. But it stayed relatively cool throughout the week. The sink in our bathroom was missing a washer around the faucet so water would often spray everywhere but not a big deal.
Two small things we didn't love but also didn't take away from our great time - one day we asked a concierge to help us get a taxi. He told us to take the tube instead, which we were trying to avoid with temperatures approaching 100 degrees. We ended up getting our own taxi. And the woman who sat us for breakfast was a bit short with us - she told us to eat in two minutes because it was approaching the end of service at 10:30am, even though tons of people were still in the dining room eating. It was surprising but we didn't let it affect our stay.
Overall we had a great stay. The hotel is in a great location close to a tube station, shops and London landmarks."
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