Khách sạn Richwood

"We were there eight nights and I had to ask to have the room cleaned. After it was cleaned there weren’t any hand towels or bath mat left and the dish towel wasn’t replaced. I call down to ask to have some brought up and they said Housekeeping has gone home and for me to go to the desk and get them not the best customer service. Also the toilet I had to ask to have cleaned it had a yellow staining on it, the tub, horribly stained and chipped. The bathroom door seem coming apart and soiled. I’m...

"Room was clean staff very nice park was great lots of space overall 10/10"

"Nice size rooms, complementary breakfast."

"The accommodations were beautiful, the breakfast was delicious and the whole experience was perfect. Can’t wait t come back."

"Amazing place. Highly recommended. I will definitely stay again!"

"what is shown on web is not what was available the weight room was a storage area and pool out of order and not given time to open back up and rom not clean"

"Didn't gwt any room service till about 4 pm on the 3rd day when I was already in the room as shes sitting there smoking. Dead bugs allover the floor. AC was set to 61, was probably aboit 85 in the room consistently."

"Elevator was broken clerk checked us in without telling us. Assigned us to fourth floor and told me my handicapped wife would have to climb stairs. Very rude and unprofessional man. Claimed to have emailed us about situation which was not true. Very rude and will try to avoid this chain in my travels."