Search Holiday Rentals in Río Arriba

"We have leak in our room and it was not fixed till we were staying."

"Clean big room, view from balcony overlooking pool area. Plenty of parking."

"AVOID!!! On arrival after flying all day we arrived at 4:00 pm which is room check in time. We noticed the check in line was moving very slowly and there were a lot of people standing with their luggage in the lobby. Once we got to the front of the line we were also notified like the other customers that our room was not ready. They suggested we set in the lobby and wait for a little while and they would call us when the room was good. We sat for an hour and a half before we approached the check in counter for a second time to be told once again our room was not ready. I have never left a bad review on any service that we have used, but I think other travelers should be weary of staying at this property. You are paying 4 star prices and most definitely not getting anywhere near 4 star service. Go elsewhere. We also were charged a resort fee that was not clearly discussed with us. We still did not get into our room until 7pm. We will not suggest this hotel to anyone going forward. "

"Front desk staff were amazing! Special thanks to Carlos for making our trip smooth and memorable! Great suggestions and great amenities. "

"love it.. close to everything "

"Staff is amazing "

"Located in a safe and walkable location in Old San Juan, Casablanca Hotel was amazing as soon as we walked in. Great space on rooftops, rooms were uniquely decorated and clean. I would love to stay here again. I stayed in the suite with an accent room with two twin beds which was perfect for my family of 4"

"Wonderful location, large space. Two paint points for us though : the street can be noisy at night - and toilet plumbing are not optimal "

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