Dear Arlan,We are grateful for your review and score 5/5. Your evaluation is very important to maintain our service excellence. We hope to host you in your next visit in our Marvellous City.Best regards,

Dear Michael,We are so gratefull for your evaluation. Your feedback is very important to maintain our quality and Windsor Standard. We hope to host you as soon as possible in your next visit to Rio de Janeiro.Regards,

Dear Emmanuel,We are so gratefull for your evaluation. Your feedback is very important to maintain our quality and Windsor Standard. We hope to host you as soon as possible in your next visit to Rio de Janeiro.Regards,

Dear Perry,We are so grateful for your review and score 4/5. Your feedback is very important to maintain our excellence in quality of services. We hope to host you in your next visit in our Marvellous City.

Estimado Erick,Agradecemos por su evaluacion y su calificacion 5 de 5 para nosotros. Su feedback es muy importante para mantenermos la excelencia de la calidad de los servicios. Esperamos verlo en breve en su proxima visita en la Ciudad Maravillosa.Saludos cordiales,

Dear David Alan,We are so grateful for your evaluation and your score 5 of 5. This feedback is very important to maintain the excellence in quality of our services.Regards,

Dear Peter,We would like to thank you for your evaluation. Your feedback is very important to us to improve our services to get the excellence of quality. We hope that you reconsider your score and stay with us in your next visit in our Marvellous City.Regards,

Dear Jeffrey,We are so thankful for your evaluation. This process is too important to improve always our service. We will discuss these points related to get better ever. We hope you reconsider your next visit in our city and stay with us again.

Dear Carlos,We are so thankful for your evaluation and score 4/5. Your feedback help us to keep our Windsor Standard. Do not hesitate to contact us in your next visit in our city.Regards,

Dear Petr,We are so thankful for your evaluation. Our Reception Team speaks English, Spanish and the local language. Our beds were changed a few months ago. Anyway your feedback is very important to us to improve our service to get the excellence in quality. We hope to see you as soon as possible in your next visit in our Marvellous City.Sincerely,

Dear Mikaela,We are so thankful for your evaluation about our hotel. This process is very important to improve our services to get the excellence of quality. We hope to see you again as soon as possible.Sincerely,

Dear Christian,We are so proud to score 5/5 in your evaluation about us. Your feedback is very important to keep our quality of service. We hope to see you as soon as posible in your next visit in our Marcellous City.Regards,

Dear Carmen,We are so thankful for your evaluation. Your feedback is very important to us to keep our Standard Windsor. We wish that you stay with us in your next visita in our Marvellous City.Sincerely,

Dear Sasi,We are so proud to get your good evaluation about our hotel. We hope to see you as soon as possible in your next stay in our Marvelous City.Sincerely,Eduardo Sena CostaHospitality Manager

Dear Arda,We are thankful for your evaluation. It will contribute to improve our services. We hope you reconsider in your next visit you can stay with us again and enjoy our best.Sincerely,

Prezada Regina,Agradecemos muito a sua avaliação sobre o nosso hotel, pois acreditamos que esta é a melhor forma para alcançarmos o nosso objetivo que é a excelência na prestação de serviços na hotelaria.Coloco-me à disposição para quaisquer esclarecimentos.Atenciosamente,Eduardo Sena CostaGerente de Hospedagem

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Your comments will be noted so that we can further improve our quality of service. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management

Dear Mr. GeorgeThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We inform you that the hotel recently underwent a renovation that brought many improvements to the hotel. We hope that you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Regarding the room, we noticed that the standard category had been booked, for those looking for more comfort we always recommend booking the luxury categories. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. AlainThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding Wifi, we are not aware of the situation. When properly informed, our team carries out all necessary repairs for proper operation. Regarding the operation of the hotel's facilities, there are some rules that need to be followed for perfect operation, but we would like to inform you that the pool bar's closing time is 11:30 pm and not 10:00 pm as mentioned, but we would very much like to have a new opportunity to host it, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. ErnestThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr. RemcoThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the noises reported, we inform you that they are not normal, we ask that you do not hesitate to contact us during your next stay if there is any problem. We apologize in advance for any dissatisfaction. We inform you that the hotel recently underwent a renovation that brought several improvements, but we would very much like to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr.UricThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. We are very happy to know that expectations were met. We hope to see you on your next visit to Rio de Janeiro.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. CarlosAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Dear Mrs. LuizaThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the size of the apartments, we inform you that we work with different categories, from standard apartments to suites, for those looking for more comfort, we always recommend booking the luxury categories, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Prezada Sra. MaryAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Dear Mrs. AngelaThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the size of the rooms, we inform you that we work with different categories from standard apartments to suites, for those looking for more comfort we always recommend booking the luxury categories, but we would love to have a new opportunity to host you demonstrating the quality standard of our Network which is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Prezada Sra. BarbaraAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepcao

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. PauloAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas, mas gostaríamos muito de ter uma nova oportunidade de hospedá-la demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. RodrigoAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

rezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas. Referente a limpeza sempre é feito uma limpeza detalhada com a supervisão da governança, a limpeza somente não é feita quando é deixada a placa de não pertube, mas gostaríamos muito de ter uma nova oportunidade de hospedá-lo demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Prezado Sr. MarceloAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção

Prezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Prezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Prezado Sr. Guilherme Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. É de suma importância termos esse retorno de nossos hóspedes, pois nos ajuda a corrigir eventuais falhas e implementar melhorias. Informamos que antes de realizarmos o check in no apartamento sempre realizamos a limpeza no quarto ,e o mesmo é inspecionado pela supervisora de governança. De qualquer maneira gostaríamos muito de recebe lo em uma nova visita onde poderemos tirar esta má impressão. Por favor nos contacte com antecedência para que possamos separar um ótimo apartamento, Aguardamos ansiosos sua próxima visita.Cordialmente,Gerência de Recepção.

Prezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas, mas gostaríamos muito de ter uma nova oportunidade de hospedá-la demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção.

Prezado Sr.Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção

Prezado Sr. MarcosAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas. Informamos que antes de fazermos qualquer liberação de apartamento para uso é feita uma vistoria rigorosa pela supervisora de governança, sendo a limpeza feita diariamente exceto quando se coloca placa vermelha de não pertube. Destacamos também que recentemente o hotel passou por algumas reformas onde trouxe muitas melhorias pro hotel, mas gostaríamos muito de ter uma nova oportunidade de hospedá-lo demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção.