Khách sạn Río Grande

"The property has a great location and a beautiful front area, which creates a very nice first impression. However, the customer service experience at the front desk was disappointing, as the staff came across as unfriendly and unaccommodating. Additionally, basic amenities such as bottled water were not available for purchase outside of the restaurant area. I was also surprised that visitors were not permitted on the property, even if they were willing to pay for access. Offering reasonably...

"Good for 1 night"

"It was very clean and calm the pool was amazing"

"Everything was clean and in order. As a recommendation, some of the drawers and doors should be replaced, as they look old and deteriorated. This would definitely improve the overall experience.staff was nice but nothing special. Breakfast is a hastle. Really cold air conditioner so that’s great."

"Clean"

"They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. "

"Relaxing/staff amazing/ very clean and food was good. "

"Location is just fine."

"Check in was weird and not mentioned at all through email at all. When we arrived there was no front desk, just staff waiting around in golf carts. I didn’t mind, just preferred that this be mentioned through some communication. Every room has its own personal garage which is nice. There’s no explanation about that on anything either. This is advertised as an adult only property which is fine"

"Great location, located steps away from the beach. Owner was very accommodating. Had a great time here with my family!"

"El personal horrible, un súper mal trato sin ninguna razón. Y la supervisora presente viendo los malos tratos y no decías nada,"

"Was under construction Huge cockroach’s everywhere Disgusting "

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"It was alright. Breakfast could’ve been better. They’re remodeling and the place is looking good. Parking needs work. It’s a very nice and simple hotel if you need someplace to rest. Pool area was pretty, wish the bar was open though. (It’s under construction)."

"Excelente "