Khách sạn Rio San Juan

"BEWARE!!!!!! 3 hours before my check-in time, I contacted the host for check-in instructions (it's an apartment, not a hotel with reception). The person told me that the apartment wasn't available but said they will help me find accommodation and urged me to get refund from Expedia as the new place wanted cash. After confirming that I got the refund, she said 'ok so I don't owe you anything, you're on your own finding a room, I'm not going to do it'. Wasted a day of my vacation trying to find a...

"Very nice play to spend the night. Staff was great!"

"Location was great! I love that this is such an intimate hotel with 10 rooms, all on ground floor "

"Habitación limpia. "

"The staff were nice and respectful. Very helpful. Would stay again. "

"I just loved this place. Felt like visiting family on a remote beach. 180 deg. out from all inclusive corporate places. My hut room was spacious, restaurant was real good. Staff super friendly. Plus got warm welcome from the owners dogs who watch over things. If you’re looking for upscale fifth Avenue luxury Hotels this is not it if you wanna get out in nature and kind of feel like you’re camping in a way and just getting away from everything then this is the place. It is a paradise absolute...

"It was clean and nice room "

"Fabulous was amazing. The staff treated us like family and went above and beyond catering to every request and need. The owner took the time to come and meet us personally and tell us about the property. "

"Such a beautiful romantic place. The room was wonderfull and the staff was truly amazing. Will will teturn again Thanks Elana"

"The camper room wreaked of a horrible smell and fume which within 20 mins caused my girlfriend to constantly cough and gag then within an hour or two both of us had headaches and needed ventilation and outdoor air. They tried to accommodate us with another camper but by then we both felt extremely nauseated and refused to stay. On top of that I was told I couldn’t get a refund. "

"Small, older motel-style hotel with bar/restaurant on site. In the restaurant the staff were very kind, attentive and helpful (The steak was great and drinks were good). Discovered Cockroach infestation (multiple sizes) in our room (kitchen). Owner was extremely belligerent and combative, refused any resolution including denying checkout receipt. (Contacted via front desk staff and directly by Expedia, see owner responses to other guest reviews for reference.) Restaurant is run by a...

"Worse staff. Not recommended. Continue searching for other options. "

"This boutique hotel is lovely. It's an excellent place to reconnect with nature. Beautiful grounds and the food is absolutely amazing. 100% fresh and beautifully presented. I will definitely be back."

"La habitación el personal y los servicios todo acorde a lo indicado."