Khách sạn Rio Verde

"Lighting in room poor. One very small bottle of shampoo one conditioner one soap - I was a single Don't know what a couple or family would do. Room smelled when I checked in. "

"This place needs a major update, dirty carpets, torn up draperies, dirty cushions and no shade in the pool area. No housekeeping services for the entire stay. No ice machines. 10 year old single serve Keuring coffee maker. No in room safe. "

"Clean, nice rooms. Very small pool and minimal breakfast choices."

"We recently went on a 10-day road trip and stayed at a variety of hotels. This property was clean and we enjoyed our stay. Only reason for not giving 5 stars is because as a family of 6, we enjoyed other, more spacious rooms, at other hotels. Otherwise, this was a great facility and the pool was clean and breakfast was great."

"Great location. Easy parking."

"Nice and clean and breakfast was amazing!"

"Breakfast could have been bett and where it was located on the property"

"The hotel was very nice and the staff was wonderful"

"Good location"

"Business friendly, good location. "

"The staff was great "

"Facility was clean and nice, room was clean ."

"Canyon Pool bar and grill didn't open at the time advertised. There is not 2 restaurants on site, only the Canyon Grill, which is at the pool and has limited hours. Prices were quite high too. The room was supposed to have a main kitchen and 2nd bedroom have a small kitchen area, it didn't have any type of kitchen in 2nd bedroom. Master bedroom had 2 tubes of used toothpaste on counter, fork in dishwasher and coffee spill in kitchen sink.Communication to/from property was ignored. I sent emails...

"The room was dirty was afraid to say anything as we got in late and had no ability to change our reservations to a cleaner spot ."

"K"

"The rudest staff I’ve ever met. No where in there policy says you’re not allowed to have visitors. We just got to the hotel after driving 6 hours and my daughter and 4 girls from her vball team were staying at a nearby hotel and came to visit. I told this front desk person that they were visiting, not staying the night; but while they were outside she proceeded to tell them they were not allowed to comeback up to my room and they had to leave. She wanted 16yr old girls to walk on the streets at...

"Clean room, spacious."

"The halls were dark and stark like walking into a mortuary. "

"We got there & were told they had overbooked the hotel so they didn’t have a room for us. They had taken the liberty to book us into the Hampton Inn down the street. It was an embarrassing situation for us as she loudly announced in front of other people the situation. We had driven 8+ hours that day & we’re not happy to be greeted by that news. The desk clerk at the Hampton Inn indicated that this was far from the first time this has happened with them. I will not book a Hyatt Hotel again...