Khách sạn River Hills Masters , Valrico

"I am allergic to feathers and down pillows etc. When I entered the room I had a reaction within 5 minutes. There were 4 of 6 down pillows and both duvet covers that were the culprit. I called the front desk and told the girl of the situation. In less than 10 minutes an employee replaced the pillows and took the duvets, and told me to take a blanket from the closet if needed. Kudo's to the staff for acting quickly to avoid a possible dangerous situation for me. "

"The staff was very courteous as well as informative. "

"Amazing "

"Comfortable staying at the hotel "

"Great hotel! "

"Everything! We will be back every visit to Lakeland. We love this hotel, "

"Stay was great. Room clean. Bed was not soft at all. Hurts the back. But other than that, it was a good stay "

"i go v hckk k"

"Night shift front desk was so welcoming upon arrival. Morning shift not so friendly nor helpful. I asked for towels around 8:30 and never got them. Night front desk mase sure he dropped what was doing to get our towels. Overall this was a great property. "

"Luna Garza is by far best manager and person that I’ve ever have and interaction with. Keep up the good work. "

"The parking lot is too dark in night time."

"Beautiful room"

"This hotel is easy to navigate to and located in a very nice, quiet area. Beautiful landscape and plenty of parking space. My room was spacious, clean, and had everything I needed to make my stay very comfortable like coffee maker, small refrigerator and microwave, etc. Nice desk for computer and chair and reliable WI-FI service. There was also an additional chair with a small table to sit down and eat or relax. The bed was very comfortable, and I loved the style of the curtains. Once I...

"Room was spotless, excellent customer service."