Search Hotels Near River Park, Pleasanton

"Clean and comfortable "

"It was very nice place to stay."

"Everything is always great here "

"I wanted to love this hotel so much more than I did. I think everyone will agree that the elevator situation was beyond intolerable.....slowest elevators EVER and that was when they worked. They were inoperable for most of the week we stayed. We did not request clean towels every day as we do try to be conscious of the environment. But the 2 times we did, we never received more than one washcloth. One upon arrival and one the rest of the week....had to request more every time. The room was spacious though. We are not slobs but the beds were never made nor were toiletries replaced unless specifically requested. Had to catch the cleaning lady on several occasions to request replacements. The breakfast buffet was typical but always well stocked, clean and with plenty of seating. We only used the pool area once but found most of the chaise lounge chairs in terrible condition (ripped & dry rotted) although the seats around the tables were in better shape. The location was decent with a bus stop nearby and easy access to the highway. Overall, we were not overly impressed & doubt we would recommend this hotel."

"Elevator was out of service. Had to take stairs to the 3rd floor with luggage. The carpet smelled very bad."

"Customer service was excellent from one certain hispanic gentleman."

"Clean, spacious, and modern room. The staff were professional, friendly, and kind. I would recommend this place to anyone."

"Good breakfast "

"We had a disappointing stay. The initial room had a strong urine odor and felt unsanitary. Although we were moved, we remained uncomfortable and were still fully charged with no compensation. Traveling with a young child, this was unacceptable. We would appreciate this being escalated and addressed."