Khách sạn River Vale

"On arrival, I found they added a surprise $40 per day "Access Fee" for the hotel. You'd think you'd have access when you've paid for a room, but not here. A shady way to dramatically change the cost of your stay once it's too late. They also put me on the 3rd floor initially, and the room was shaking from the music in the club below. Not a great experience."

"The breakfast was great. Staff was amazing!"

"Large credit card charge after checkout ... 290$+"

"Clean rooms perfect location"

"Great central location in Midtown"

"The breakfast was way overpriced. Other than that it was a wonderful place to stay."

"Extremely happy with our stay. Friendly and helpful staff. We had fresh clean towels every day and came back to clean room with no trash every day! Will definitely stay here again!"

"This is my second year at this hotel and this time, it didn't meet the expectation. One of the elevators were always down. The room was super filthy and if you were to turn the water to hot in the shower, there was a huge noise that would come on and the water would start shaking. The staff was hit/miss. There were some nice people and some didn't want to work. We asked for a mini fridge. When they brought it up, they left it in the middle of the room and lef! I had to push it in and plug...

"Great location in Hell's Kitchen"

"Staff was wonderful. Property location was great. I would be happy to stay again!"

"The AC unit in the room was very old, rusted and very noisy. We could ynot only the hissing of the air but the badly functioning AC motor. The bath towels were damp and the carpet floor dirty. We had to request a room change. The new room was slightly cleaner but the AC was still noisy and old. For the high price of the stay this was more than disappointing. The hotel ad stated that the facility was completely renovated which was quite different than the reality. The staff was not very welcoming...

"The room and bathroom are on the smaller side. The view and location are great."

"Great hotel with great rooms and spectacular views!"

"Staff were friendly and helpful....except for when I had an issue with no cold water in the shower, fiddled with it for 20 minutes but it was scalding hot. Maintenance guy showed up and wrenched the handle back and forth with way more force than should be required, apparently the mixing valve was stuck. He then proceeded to lecture me on how showers "worked". I know how showers work when they work properly. The tub drain was also very slow so that by the end of the shower I was ankle deep in...

"Need to have the rooms ready by check-in time. Our room the shower bottles were all empty. H"

"The first night was awesome very peaceful and calm,but I had to call the front desk due to the fact that once i turneddown the bed covering the top comforter were stained. It was replaced immediately.The second night was horrible,the walls to the room are extremely thin this means that you can hear everything what the person in the next room is doing.No sound proof rooms and sleep was no where in sight due to the person snoring like a run away train and the coughing.It was a horrible time...

"Nice places and great central location"

"You get what you pay for."