6/10 - Được
Richard
Đi theo nhóm
29/04/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pros: hotel was clean, staff friendly. Walking distance to a mall and other stores and dining. Quiet area, and within like 10 minutes of anywhere we needed to drive.
Cons. I requested a room with a king sized bed and bathtub. The first room they placed me in, where fairly spacious, had full sized bed. Maybe it was a queen at best, but absolutely wasn't a king, not even a California king. The bathroom was a handicap accessible bathroom where there was no separation of shower and the rest of the bathroom.
So I went down, let them know I didn't think it was the right room, explained why it wasn't correct and showed them what I requested in my receipt. Told them it didn't matter what floor it was on. Kept me on the same floor, said the only other room was by the elevator, which really didn't bother me.
This room was half the size as the first, same sized bed and still no bathtub. It did have an actual shower with sliding doors, but the bathroom was maybe only slightly bigger than the elevator itself. I didn't care to keep going up and down to get this resolved so I gave up at this point. I was down there to visit a good friend and attend her wedding and didn't want to waste time getting this fixed.
Richard
Lưu trú 3 đêm vào Tháng 4, 2025