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"Breakfast was wonderful! The omelette station is amazing! Hotel is stunning on everything they advertise! "

"I paid for breakfast when I booked through Expedia, but they said I didn’t so I wasted38 dollars. Then they said they would give me points for this mistake which I never received!"

"Very nice "

"Easy check in and out. Warm greetings"

"It wasn’t very clean "

"Everything was wonderful, but the room service left a lot to be admired. When your special night for dinner comes up in a paper bag, it truly doesn’t set a great feeling. When your tag line is, luxury beyond your expectations and your room service comes in a paper bag? You can do way better than that."

"Paid parking seems like a scam, the parking lot is huge and I could have parked in the next lot over for free."

"Beautiful facility. I celebrated my birthday in the Jefferson Ballroom with family and friends. I was satisfied with my hotel room; however, there was a fire drill at 3AM and we had to evacuate. We had to walk down the stairs from the 10th floor to find out it was a false alarm. We had a hard time falling back asleep and then it was time to fall asleep. We did not really get to enjoy our overnight stay. It was a waste of $$$. However, the Radissson Southfield is a nice Hotel."

"Beautiful hotel in Birmingham, an upscale area With restaurants and shops. I would call the Townsend a 4.5 hotel, not quite a Ritz, but way above a nice Marriott. The bed was the most comfortable bed ever, the staff responsive, the room well designed and the bathroom lovely. The shower was not strong. "