4/10 - Kém
Carolyne
02/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well let’s get into it! The room was supposed to be renovated. It was not fresh looking to me. As soon as I turned the 4 pillows down there was a bug. They tried to convince me it was a lady bug. I know what a lady bug looks like. It was similar but not a lady bug. I’m a Country girl it was not, it was a cross with something else. They did not disclose there would be an extra $100 hold on my card. The phone did not work, the old chairs were dusty and undesirable. I suffer with allergies and had to mask up. My lips were swollen and red omg a nightmare. The lock on the door was so loose it slapped over and I got locked out of my room. Loud drilling from next door on a Saturday no heads up. Housekeeping said lots of people get locked out. Breakfast was limited, powdered eggs and bacon, waffles, muffins and old fruit. Coffee the worst ever! Hot chocolate was the only thing I could drink down. They didn’t offer a bottle of water. Wow, never again. This was not my hotel by choice. It was the only one available. Brenda was the friendly welcome face doing her job. No payment adjustment was not offered but customer service should have been adjusted because it was to many balls dropped. I stayed out of necessity! CBlackston from Tucker, GA
Carolyne
Lưu trú 3 đêm vào Tháng 11, 2025