Khách sạn Rockwood

"when i arrived the office was closed & I was unable to check in, there was a phone number to contact after hours but no one answered the phone. I had to find another hotel to stay that night, when i got ready to check out the office didn't open till 10:00 am and i was unable to get my 50,00 cash deposit. it cost me151.39 for the other hotel plus the 50.00 cash deposit"

"Terrible check in process, had to walk back to the office because the room was taken then had to get new keys made because the original key stopped working. Parking is a bit tight if you drive something bigger than a Chevy spark."

"We have been coming here for the last few years for the Durango Iron Horse Classic tour. We stay in the cabins. The cabins are cleans, beds are comfortable, and the property is chill. The cabins have running water and air conditioning. Great bargain overall."

"There was no hot water! Had to run it for about 30 minutes. Every thing was ok for the price. Looked like they were trying to update ."

"Every encounter was absolutely lovely!! From the rooms, to the location, and even the lobby presentation was curated and too cute for words. We will most definitely be coming back to stay again!!"

"Room was very clean. Staff was very friendly not far from downtown, but the beds were very hard and the pillow is very flat."

"Older property."

"Property looks old but Room was very clean and functional. WiFi worked perfectly. Receptionist lady on Sunday wasn't very friendly but receptionist Monday Morning was very helpful and friendly. Had a good night sleep it was super quiet. Location is great. Walked downtown with no huzzle."

"Okay place with friendly staff. Close to the 550 highway so loud trucks and traffic when trying to sleep in a little. Hot tub has very weak bubble jet pressure, and jets are only around the top of it, not good. Found hair in the drawers, and the towel holder on the wall in the bathroom was loose and fell off the wall. During stay you can hear people snoring and talking through the walls, which is not ideal when trying to relax or sleep. People above were stomping and banging around loudly."

"It was so gorgeous! We stayed in the personal cottage and it was gorgeous and cozy and romantic. And the whole property was a vacation in itself as there was a bunch to do"

"We booked a cozy (aka small) room for the night of June 5. For our needs it was just right. The check-in was perfect and I loved that part of my phone number was the room code. Very convenient. Ultimately I left behind an item. It was after 5pm that I realized what I had done. The front office was super helpful and even checked a place or two places while we were speaking. It took a little longer to find what I had left behind, but it was found. The motel was very nice, but honestly I think I...

"Brand spanking new property in a wonderful location for being downtown. The staff is just getting started and were very friendly and helpful, including the manager. Still working out kinks, but very pleasant room and good breakfast. My most serious complaint is with the garage fans running full blast, making noise for nearby residences and hotel properties."

"Great place"

"o"

"Staff was great. Air conditioner was noisy and the TV was messed up."

"Great place to spend the night! Clean and comfortable."

"Great, they thought of everything! "

"Hot tub was not working and staff did not know when it would be ready. Rooms were not clean , beds and pillows were very uncomfortable. Our shower door was not working properly and one of our refrigerators was not working and insides were taken out. Hallways were dirty with dust and candy in the corners. Our overall experience was not good and I’m working hard to remedy this problem. Also there was a light sitting on the edge of the pool and children in the cold jacuzzi shooting water guns at...

"Beautiful hotel, great location, friendly staff. Will definitely stay again."