Dear Amanda, We are delighted to hear that you had a wonderful stay in Venice. It must be our company Hotel in Venice, stunning Ca' di Dio! Thank you for your kind words and for choosing VRetreats. We hope to welcome You in Rome as well! Donna Camilla Savelli

Dear Hunter, Thank you ever so much for your heartfelt review of your recent stay with us at Donna Camilla Savelli. Your kind words about our staff, restaurant, and property truly made our day!We're thrilled that you enjoyed the exceptional service provided by our team, savored the culinary delights at our restaurant, and found our property to your liking. Your appreciation means the world to us and serves as a testament to our commitment to providing unforgettable experiences for our guests.We can't wait to welcome you back for another wonderful stay in the future!Warmest regards,Maria Elena

Dear Charls,Thank you for sharing your positive feedback! We apologize for any inconvenience with the shower and will address the issue promptly.Have a great day,Luisella.

Dear Andrew,Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a great experience for our guests. We hope to welcome you back in the future.Have a great day,Donna Camilla Savelli Team.

Dear Katherine,Thank you for your kind review! We're glad you enjoyed your stay at our historic building and had a lovely time exploring the hip Trastevere area. We appreciate your feedback and hope to welcome you back soon. Happy travels!Donna Camilla Savelli

Dear Amy,Thank you for your positive review! We are happy to hear that you enjoyed our property and its convenient location for exploring local attractions. We hope to welcome you back soon!Have a great day, Luisella.

Dear Guest,Classic rooms are located in the new area of the hotel. It is not a separate building and it is connected to the old area. There are two different ways to reach the new area, one is from the street beside the hotel. On the web is specified that these rooms have a separate access and sold without breakfast. Instead the breakfast included, we offer a lounge area, where you can have free coffee and snacks. We're very sorry that you felt disappointed, hoping to host you again.Best Regards, Donna Camilla Savelli

Sonam, Thank you for your kind words, we're glad you enjoyed our facility and experienced the professionalism of our staff. We hope to see you again soon! Donna Camilla Savelli

Gentile Paolo, grazie per il suo corte feedback e ci dispiace per l'inconveniente. Come indicato nelle descrizioni delle camere, tutte le nostre camere classiche sono ubicate un una palazzina adiacente dal corpo centrale dell' Hotel, con accesso indipendente. Ci prendiamo cura di controllare sempre che la descrizione in essere, sia il più chiara possibile, proprio per evitare aspettative differenti.Cercheremo di migliorare per il suo prossimo soggiorno. Grazie per la sua fedeltà e le auguro una serena giornata.Luisella.

Dear mr Iannone, thank You for taking the time to leave us Your feedback.First of all, we want to sincerely apologise for the feeling of not being recognised as special occasion travellers. It seems odd, we did research and found our notes on Your reservation to put a small bottle of prosecco in the room for both occasions, You might have had maybe a do not disturb sign on the door or maybe did not leave the key at Reception? It i salso very odd to read that anybody might have said that “nothing is available”. If asked via email before the stay, we always send a list of amenities that can be arranged as a surprise for Your loved one and anyway, as mentioned earlier, we care very much for this occasions and put all of our attentions and tools to keep track and do not lose this information, to leave a little present in rooms. The only thing not available those days would have been an upgrade, as the only category above your Deluxe would have been a Suite, and we only have a few, all full those nights. We forwarded all the suggestions to the department about the breakfast. For what concerns wine, we do not serve small bottles of prosecco at breakfast. You might have found the small golden prosecco bottles that are on tables as decorations! Hence the warmth of them; the wine served at breakfast is white wine, the bottles are put in large clear containers with ice (glacettes). The small menu You might have seen must be the Bistrot list, that is a selection of small bites available all day until 10.00 pm, as we always explain at checkin, while the actual Restaurant “ilFerro e ilFuoco” has a large offer of dishes very well curated with also a Renaissance tasting – the four pages menu is displayed in front of Reception desk other than available with the QR code on reception desk that we encourage to scan at checkin. The room size is not our top strenght as You know: this used to be a convent, built in 1642, and You will find features that can be “odd”, as You mentioned, for regular contemporary hotels. Rooms are in the original cells space, and everything is proportioned, including showers and bathrooms.