Search Hotels Near Room Escape Adventures, Columbus

"Parking garage was blocked with no info on how to get in, so we wasted gas driving around to find somewhere to park and call. Pay for room. Pay for parking. Pay a 'destination' fee? (This isn't some remote island. Its a city in Ohio). The staff is barely able to be heard. No one told us about the $10 credit to our room, so it was 'void' by the time we found out on the 2nd night here. Just a money trap for a fairly average hotel."

"location was as advertised! perfect"

"The entire staff—from the front desk to the kitchen and housekeeping—were outstanding. Everyone was friendly, welcoming, and attentive, consistently going above and beyond to ensure an exceptional guest experience."

"Clean room need to improved "

"Checked in expeditiously and were escorted to the proper elevator. Room spacious, modern, and clean. Comfortable bed! Had dinner at the Keep restaurant; excellent. Only glitch was I booked through Expedia and selected the breakfast amenity, only the hotel had no clue that I did so and had to present my Expedia reservation for proof. Breakfast vouchers were issued and we enjoyed an excellent breakfast."

"Good"

"Room was so clean and spacious. Provided us with everything we needed. Complimentary breakfast was great as well."

"nothing applicable. Parking was easy."

"Parking is a chore, there are like 12 spots for guests and the rest is off-site. Parking lot itself has many dips and broken pieces. The fridge in our room still had food from the previous tenent, it was nearly full. There were no extra trash bags in the room. There is only one elevator, fits about 4 people and the floor display does not work - it just displays 33. It also does not seem to respect Up/Down when deciding to open doors. Many times when wanting to go down they would open only for its travel to be up. The service employees also use this same single elevator. When checking in nobody was at the desk, same with checkout. They made a point of saying the doors and elevator needed a key after 7pm, but these still worked after 9pm without. The TV was very large, but to use it you needed to switch a physical button on the remote itself. There was no local channel guide printout - nor any sort of local restaurant directory/menu. If you order delivery - they don't allow to the room delivery so you need to go down to the lobby. They didn't send any sort of email outlining the checkout process - nor did they have any sort of receptacle/dropoff for keycards. Most guests just tossed their keys onto the front desk as nobody was manning it. This wasn't a bad hotel but it certainly wasn't worth the price paid - even if it was cheap for the area. The money certainly doesn't seem to be going into repairs or visual upkeep. "