Search Hotels in Rosewood Hill, Tomball

"Very clean room and comfy bed"

"No luggage carts are available. There was a construction in front of the elevator on the 2nd floor and we were suggested to use the stairs and carry our luggage, though i'm walking impared. Eventually, we were given a room on the 3rd floor. The corridor was very dirty with a lot of debris. After breakfast, we told front desk that we will be leaving in 20 minutes. They told us to stop by to check out when we would leave. This resulted in carrying luggage back and forth on the 1st floor. On a positive side, the breakfast was excellent."

"Room was very clean, bed was a great nights rest, breakfast was good. Staff great! Will definitely start again"

"The hotel was the best place I have stayed by far. The breakfast was fresh and the room was clean and comfortable."

"Breakfast needs a high graded. "

"Clean room"

"Room was amazing and super clean, staff was friendly and kind and the breakfast was great. Definitely staying here on my next trip "

"Enjoy my stay "

"I recently stayed at this property and had a very concerning experience. During my stay, I encountered what appeared to be bed bugs, which I reported immediately and documented. What was equally concerning was how the situation was handled afterward. I was told Kenyon (The Manager) would follow up, but despite calling the hotel numerous times and sending multiple emails, I received little to no communication. It took repeated effort on my end just to get a brief response. When I did connect with Kenyon, the interaction was rude, and extremely dismissive and lacked urgency, which is not appropriate given the nature of the issue. I was also told at the front desk that a resolution would be provided, but there has been no follow-through. Regardless of where you stay, situations can happen. What matters is how they are handled, and in this case, the lack of communication and accountability was disappointing. I would strongly recommend that future guests carefully inspect their rooms upon arrival.. OR better yet.. Just stay elsewhere, not worth the BED BUGS and rude manager. "