"I was a little hesitant to book here based on some mixed reviews, but I’m very glad that I did. My daughter and I actually stayed here twice, for one night at the beginning of our trip before getting on our cruise to Norway and then stayed another night after we disembarked the ship and before we flew home. We stayed one night in a room not overlooking the canal which was fine, especially because we were tired after a long flight so didn’t care too much about a view. We did upgrade to a canal view room for the other night we stayed and I was glad we did- very nice view but also quiet. The staff were all very friendly and helpful. The location could not have been better - quick walk to Nyhavn and to lots of great restaurants and other attractions and to a metro stop (which we took to the main train station to catch the train to Malmo, Sweden… that was a very easy and lovely day trip we did on our final day). The hotel was clean and very quiet. The restaurant aye aye was a little pricy but we had a very good dinner. The one worry that I had after reading reviews was that the room might not be cool enough for sleeping - reviewers complained that the AC did not really work. I have to say that I actually slept fine, despite being someone who normally gets hot while sleeping and the AC (I’m not sure if it’s actually AC or just some sort of air circulation but you can control it within your room) was not very cold or powerful … but again, I actually slept just fine both nights. "