Khách sạn Rotan

"The staff was amazing at the hotel and working through a difficult building. The building is falling down. They do not have extra towels or pillows, the pool is broken. The hotel was extremely clean and the staff just fantastic. They are completely let down by ownership as ownership has allowed this hotel to begin falling apart. Pool hasn’t worked in years, elevator makes very concerning noises, food is scarce. Our shower has a broken door, tears in the carpet, furniture was very old and...

"Good"

"The front desk lady was very nice. The breakfast was good. Our room was not clean…floor was filthy and there was a dirty towel on the floor in the closet and there was a used coffee pod in the coffee maker"

"Clean. Staff was friendly and helpful. Traveling due to work and laundry amenities did not work 1 out of 2 times. Otherwise, it’s an excellent and comfortable stay."

"Beds are extremely comfortable"

"The lady at the front desk was nice but but for $137 room I had to strip the bed of dirty linens and get clean linens from the front desk and make my own bed. The room wasn't cleaned at all."

"It was very clean and exactly as advertised. We were glad to have the full fridge and freezer for our ice packs and food we were traveling with that needs to stay cold. It was spacious enough for 3 people even though it was just me & my son. We felt safe & it was quiet. It was hard to find in the dark and the code wasn’t right (a side effect of booking online/indirectly). But the host answered the phone immediately and remedied it. Would stay here again."

"Clean room, amazing staff, quiet at night!"

"The air conditioning was very lacking. It was off when I arrived at 3pm in July for the 4th with friends and family. Turned it on and set it on 74 degrees F and left. When I got back late that evening it was not 74 degrees more like 84 degrees. I was tried, took a shower. stayed wet and slept on top of the covers. I the morning it still the same temp and when leaving the safety latch was off set and wouldn't unlatch and I wiggled the door around to try and line up the latch and very small, short...

"Clean spacious room. Had to call the front desk for a remote for the TV (didn’t work) and a plunger for the toilet (yuck). Breakfast is hard-boiled eggs, yogurt, cereal and bagels. And coffee with good creamer. Nice pool and decent gym"

"Very comfortable room for an overnight stop. Wonderful king bed and nice check-in."

"My room did have a kitchenette"