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"The property is tired and dated. While it was relatively clean given age and state of buildings, there was very little upkeep to the grounds and gardens around the property and directly outside the unit. For example, the outdoor furniture was covered in dust - just plain dirty and with bird poop on the surface. There was rubbish in the little sad garden strip between the patio and the sad lawn that featured a pile of dog poop more or less straight in front of the step onto the lawn. Spider webs and dried leaf matter piles around the corners inside and out confirmed opinion of neglect. The we come to the pools themselves. Tired. Dated. Uninspiring surroundings and everything just feels past the used by date. I remember the heydays of the 1980's and it feels like nothing has happened on the upgrades and modernisation front since. Very disappointed overall and won't choose to stay again. The staff were pleasant and helpful but it felt bare minimum. There are much better options for accommodation and mineral pools in Taupo."

"Staff at reception were friendly, bed was uncomfortable, needs a new mattress, water pressure was not good, breakfast was average, was quite noisy with the people in the room next to us. Good location, off the road."

"We loved our stay and enjoyed the heated pool. It is central to many places on the north island. We would stay there again. "

"Check-in was smooth, although it was a busy day. Hotel facilities are fine, and heated pools are the highlight. We figured the wall-mounted heater wasn't working, but the room was naturally heated due to geothermal activities while the outside temperature was below 8 degrees Celsius. Breakfast was quite good and exceeded our expectations. Overall we can recommend the hotel for families travelling with young children, and it's a fair deal during the Easter break."

"A short but enjoyable stay. Would book again. KMiller"

"Somewhat tired, pretty reasonable price. Good pub on-site which makes up for the rather soft, bouncy beds"

"We loved it. We were upgraded to a suite with lake views from the balconies on the first and second floors. It was clean, quiet and a short walk to restaurants. Parki g was easy and safe, and laundry facilities made it easy to clean a fee things while were were there."

"Beautiful suite. Considering that it was pricey, we felt they could have had better coffee."

"Bed was very comfortable, patio was great, lots of space in room. Lots of parking and great location. Front desk staff were great. Bathroom was in need of a couple of repairs (loose tile and the shower hose breaking apart at ends). "