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Nhận xét về easyHotel Rotterdam City Centre

2 out of 5
easyHotel Rotterdam City Centre
Westblaak 67, Rotterdam

Nhận xét

7,2

Tốt

Đánh giá 10 - Xuất sắc. 161/1001 nhận xét" "
Đánh giá 8 - Tốt. 430/1001 nhận xét" "
Đánh giá 6 - Được. 252/1001 nhận xét" "
Đánh giá 4 - Kém. 92/1001 nhận xét" "
Đánh giá 2 - Tồi. 66/1001 nhận xét" "

7,6/10

Sạch sẽ

7,6/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Lynda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Nice people, clean room, but furniture was not arranged for maximum efficiency. Large wasted area in front of window and rest of the room was all crammed together. Uber driver was not able to find the property.
Lưu trú 1 đêm vào Tháng 5, 2024

2/10 - Tồi

Jeon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
방이 너무 적고 기본적으로 책상도 없음 청소도 옵션임
Lưu trú 3 đêm vào Tháng 5, 2024
Carl trả lời vào 16/05/2024
친애하는 전씨에게우리는 중심부의 좋은 위치와 합리적인 가격에 좋은 기본 시설을 자랑스럽게 생각합니다. 스탠다드 더블룸을 예약하신 것으로 확인됩니다. 이 유형의 객실에는 실제로 책상이 없습니다. 객실에 책상이 있는 슈페리어룸 유형도 제공됩니다. 저희 웹사이트에서 객실 유형별 면적과 시설을 확인하실 수 있습니다.앞으로도 easyHotel Rotterdam 또는 제휴 호텔에서 다시 만나 뵙기를 바랍니다.진심으로,팀 이지호텔 로테르담

6/10 - Được

Patricia

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Choënety trả lời vào 29/04/2024
Dear Patricia, Thank you for taking the time out to review your recent experience at our hotel. We strive to deliver a great level of service and positive experiences for all our guests and we are truly sorry that you feel this has not been achieved. To shape future experiences for our guest we would welcome specific feedback so please do not hesitate to contact us. We look forward to hearing from you. Kind regards, Team easyHotel Rotterdam

10/10 - Xuất sắc

Peter

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Very basic as you would expect but very clean and friendly check in staff
Lưu trú 1 đêm vào Tháng 4, 2024
Choënety trả lời vào 22/04/2024
Dear Peter,Many thanks for providing this great score for your stay at our hotel! We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Kind regards,Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Choënety trả lời vào 16/04/2024
Dear Daniel,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Rotterdam City Centre

2/10 - Tồi

Ionut

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location of the hotel is spot on!! But other than that i don't see why people should choose to stay there. Where do i start?!?! I have stayed in the room 321. No windows to open, the ceiling looking like you are in some sort of warehouse, pipes and cracks all over. The cover of one of the lights is just about to come off. The state of the cleanliness is even worse. Another thing!! You have to pay to have your room cleaned!!! That wasnt stated when i have booked. You should look into that. 20 euros to have your room cleaned is a bit extreme.... You are only being given a loo roll and that is it. I have booked 4 nights for 2 people. After the first night the toiletries have run out. I get it is a basic room, but is maintained in the exact system as how EasyJet works. You pay for everything extra. But the room was dirty. When i was making the bed one morning i have realised that in between the matress and the "bedside cabinet" were : pieces of sweetcorn, sunflower seeds and also mould. Which can be noticed all over the ceiling and in the bathroom as well. The pillows?! A joke!! A tiny little cushion does a way better job than what we have found there... And this will be the last thing... When i have booked it was advertised as " reserve now, pay later"! 2 days later after i made the booking i had the hotel asking me for the money straight away... Someone should look into all that. Is not a good image at all If i may it's false advertising and it's not a good look on Expedia
Lưu trú 4 đêm vào Tháng 3, 2024
Choënety trả lời vào 25/03/2024
Dear Ionut,Thank you for sharing your feedback with us. We apologize for any confusion and disappointment you experienced during your stay.Regarding the windows, we do state on our website that they are non-opening, and we understand this may be inconvenient for some guests, but this is for safety.We're sorry to hear about the cleanliness issues in your room. We take this seriously and encourage guests to inform our reception immediately if there are any concerns, so we can address them promptly.Our rooms are offered at a competitive price, and we acknowledge that there are additional charges for extra services. We'll ensure these fees are clearly communicated to prevent any future misunderstandings.Regarding payment terms for non-refundable reservations, we apologize for any confusion and will ensure clarity in our booking process.Once again, we apologize for any inconvenience you encountered. Your feedback is valuable, and we'll use it to improve our services.Kind regards,Team easyHotel Rotterdam City Centre

6/10 - Được

Torkesh Mustafa Kamal

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Überall nicht toll
Lưu trú 1 đêm vào Tháng 3, 2024
Carl trả lời vào 20/03/2024
Dear Torkesh, Thank you for taking the time out to review your recent experience at our hotel. We strive to deliver a great level of service and positive experiences for all our guests and we are truly sorry that you feel this has not been achieved. To shape future experiences for our guest we would welcome specific feedback so please do not hesitate to contact us. We look forward to hearing from you. Team easyHotel Rotterdam

10/10 - Xuất sắc

ROMAIN

Thích: Nhân viên & dịch vụ
Bon rapport qualité prix
Lưu trú 1 đêm vào Tháng 3, 2024
Choënety trả lời vào 12/03/2024
Cher Romain,Merci beaucoup pour cette excellente note que vous avez attribuée à votre séjour dans notre hôtel.Nous sommes fiers d'offrir à nos clients des expériences exceptionnelles et espérons avoir le plaisir de vous accueillir à nouveau prochainement dans l'un de nos hôtels.L'équipe de l'easyHotel Rotterdam City Centre.

8/10 - Tốt

Sevilay

Lưu trú 2 đêm vào Tháng 2, 2024
Ronniza trả lời vào 20/02/2024
Dear Sevilay,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Rotterdam City Centre

8/10 - Tốt

Joseph

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Ronniza trả lời vào 20/02/2024
Dear Joseph,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Rotterdam City Centre

8/10 - Tốt

Khaled

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Ronniza trả lời vào 20/02/2024
Dear Khaled,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Rotterdam City Centre

6/10 - Được

Jenee

Lưu trú 1 đêm vào Tháng 1, 2024
Ronniza trả lời vào 31/01/2024
Dear Jenee,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Miguel

Todo muy bien y tranquilo , me han atendido muy bien en recepción, la Srta Ángela lo hizo muy fácil con su buena gestión, muchas gracias!!!
Lưu trú 2 đêm vào Tháng 1, 2024
Ronniza trả lời vào 31/01/2024
Dear Miguel,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Keisuke

Lưu trú 1 đêm vào Tháng 1, 2024
Ronniza trả lời vào 31/01/2024
Dear Keisuke,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Rotterdam City Centre

8/10 - Tốt

Ray Andy

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Ronniza trả lời vào 31/01/2024
Dear Andy,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Rotterdam City Centre

8/10 - Tốt

Michal

Khách đi công tác
Thích: Nhân viên & dịch vụ
Erg Vriendelijk personeel en het beddengoed bijvoorbeeld was echt wel schoon. Echter was de douche niet schoon, schimmel op de kitranden en ook echt viezigheid in de hoeken.
Lưu trú 2 đêm vào Tháng 1, 2024
RM trả lời vào 11/01/2024
Beste Michal,Dank u voor uw keuze om bij ons te verblijven en dat u de tijd heeft genomen om een beoordeling achter te laten.Een vieze kamer is niet acceptabel en dit is niet de standaard die wij normaal gesproken bieden.U kunt er zeker van zijn dat we passende maatregelen zullen nemen om dit in de toekomst te voorkomen. We werken nauw samen met ons housekeeping team en we rapporteren deze feedback altijd. Onze receptie is 24/7 beschikbaar om u te helpen met eventuele problemen tijdens uw verblijf, aarzel niet om hen te informeren over de situatie zodat dit onmiddellijk opgelost kan worden.We hopen u snel weer te zien op een van onze locaties in Europa.Team easyHotel Rotterdam

2/10 - Tồi

Marvin

Đi cùng gia đình, Khách đi công tác
Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Ronniza trả lời vào 11/01/2024
Dear Marvin,Thank you for taking the time to review our hotel.We offer you our sincere apologies for the fact that you were not able to fully enjoy your stay.Because the satisfaction of our guests is our top priority, please contact us directly so we can provide more informationabout the problems you have encountered?Specific feedback is very valuable to us because it helps us improve the quality of the service.Thank you very much for your help and we look forward to hearing from you.Kind regards, Team easyHotel Rotterdam City Centre

4/10 - Kém

Fardin

Lưu trú 1 đêm vào Tháng 12, 2023
Ronniza trả lời vào 11/01/2024
Dear Fardin,Thank you for taking the time to review our hotel.We offer you our sincere apologies for the fact that you were not able to fully enjoy your stay.Because the satisfaction of our guests is our top priority, please contact us directly so we can provide more informationabout the problems you have encountered?Specific feedback is very valuable to us because it helps us improve the quality of the service.Thank you very much for your help and we look forward to hearing from you.Kind regards, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Jesus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall, very nice
Lưu trú 1 đêm vào Tháng 12, 2023
Choënety trả lời vào 28/12/2023
Dear Jesus,Thank you very much for giving us this great score for your stay at our hotel.We take pride in providing great experiences for our guests and hopefully we have the pleasure of welcoming you back again soonone of our hotels.Kind regards, Team easyHotel Rotterdam

10/10 - Xuất sắc

Frans

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Choënety trả lời vào 28/12/2023
Dear Frans, Thank you very much for giving us this great score for your stay at our hotel.We take pride in providing great experiences for our guests and hopefully we have the pleasure of welcoming you back again soonone of our hotels.Kind regards, Team easyHotel Rotterdam

8/10 - Tốt

Kathy

Lưu trú 1 đêm vào Tháng 12, 2023
easyHotel Rotterdam trả lời vào 11/01/2024
Dear Kathy,Thank you for taking the time to complete this review.Kind regards,easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Affordable room
Good value for price. cheapest hotel I could find.
Lưu trú 2 đêm vào Tháng 11, 2023
Choënety trả lời vào 28/12/2023
Dear guest,Thank you very much for giving us this great score for your stay at our hotel.We take pride in providing great experiences for our guests and hopefully we have the pleasure of welcoming you back again soonone of our hotels!Kind regards, Team easyHotel Rotterdam City Centre

8/10 - Tốt

Adina

Thích: Sạch sẽ, nhân viên & dịch vụ
Ronniza trả lời vào 20/02/2024
Dear Adina,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Rotterdam City Centre

8/10 - Tốt

Franciscus, Utrecht

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
1 nacht verbleven. Kamers zijn compact maar zeer schoon en confortabel bed. Hotel is basic en dus geen restaurant e.d., maar voldoende eetgelegenheden in de omgeving.
Lưu trú 1 đêm vào Tháng 11, 2023
Ronniza trả lời vào 30/11/2023
Geachte Franciscus,Bedankt voor uw keuze om bij ons te verblijven en dat u de tijd heeft genomen om een beoordeling achter te laten.We zijn erg blij met deze feedback en we zijn blij om te zien dat u genoten heeft van uw verblijf.Uw feedback is van groot belang voor ons omdat het ons helpt bij onze inspanningen om onze service voortdurend te behouden en eventueel te verbeteren tot het niveau dat u van ons verwacht.Het was een genoegen u bij easyHotel te mogen verwelkomen en we kijken uit naar uw volgend verblijf bij ons.Vriendelijke groeten,RonnizaTeam easyHotel Rotterdam City Centre

8/10 - Tốt

Jan

Lưu trú 1 đêm vào Tháng 11, 2023
Choënety trả lời vào 28/12/2023
Beste Jan, Bedankt dat u de tijd heeft genomen om een review achter te laten! Wij zijn blij om te zien dat u tevreden was met uw verblijf! Uw feedback is van groot belang voor ons omdat het ons helpt bij onze inspanningen om onze service voortdurend te behouden en eventueel te verbeterentot het niveau dat u van ons verwacht.Het was een genoegen u bij easyHotel te mogen verwelkomen en we kijken uit naar uw volgend verblijf bij ons.Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Rabie

Lưu trú 2 đêm vào Tháng 11, 2023
Choënety trả lời vào 28/12/2023
Dear Rabie,Thank you very much for giving us this great score for your stay at our hotel.We pride ourselves on providing great experiences for our guests and hopefully we have the pleasure of welcoming you again soonone of our hotels. Kind regards, Team easyHotel Rotterdam City Centre

8/10 - Tốt

Oscae

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Muy bien todo en general
Lưu trú 2 đêm vào Tháng 11, 2023
Ronniza trả lời vào 22/11/2023
Dear Oscae,Thank you for taking the time to write this review. I am glad to see that you enjoyed your stay with us. It was a pleasure having you as our guest and we look forward to welcoming you again in the future!Kind regards,RonnizaeasyHotel Rotterdam City Centre

6/10 - Được

Ruth

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023
Choënety trả lời vào 20/11/2023
Beste Ruth, Bedankt dat u de tijd heeft genomen om deze recensie te schrijven! Wij zijn erg blij dat u van uw verblijf bij ons heeft genoten. Het was een genoegen om u te verwelkomen en wij kijken ernaar uit u opnieuw te verwelkomen in easyHotel Rotterdam, of bij een van onze aangesloten hotels. Met vriendelijke groeten, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Ans

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Goed en schoon hotel midden in centrum dus alles goed op loopafstand. Goede bedden!
Lưu trú 1 đêm vào Tháng 11, 2023
Choënety trả lời vào 16/11/2023
Beste Ans, Bedankt dat u de tijd heeft genomen om deze recensie te schrijven! Wij zijn erg blij dat u van uw verblijf bij ons heeft genoten. Het was een genoegen om u te verwelkomen en wij kijken ernaar uit u opnieuw te verwelkomen in easyHotel Rotterdam, of bij een van onze aangesloten hotels. Met vriendelijke groeten, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Flemming

Lưu trú 2 đêm vào Tháng 11, 2023
Choënety trả lời vào 16/11/2023
Beste Flemming, Bedankt dat u de tijd heeft genomen om deze recensie te schrijven! Wij zijn erg blij dat u van uw verblijf bij ons heeft genoten. Het was een genoegen om u te verwelkomen en wij kijken ernaar uit u opnieuw te verwelkomen in easyHotel Rotterdam, of bij een van onze aangesloten hotels. Met vriendelijke groeten, Team easyHotel Rotterdam City Centre

2/10 - Tồi

??

Lưu trú 3 đêm vào Tháng 11, 2023
Choënety trả lời vào 28/12/2023
Dear ??,Thank you for taking the time to review our hotel.We offer you our sincere apologies for the fact that you were not able to fully enjoy your stay.Because the satisfaction of our guests is our top priority, please contact us directly so we can provide more informationabout the problems you have encountered?Specific feedback is very valuable to us because it helps us improve the quality of the service.Thank you very much for your help and we look forward to hearing from you.Kind regards, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Yu Ting

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
RM trả lời vào 08/11/2023
Dear guest, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

6/10 - Được

Roberto

Khách đi công tác
Thích: Sạch sẽ
Very basic indeed
Very basic facilities. No hair dryer or cupboards. Worn out and chipped table. But decent bed and large bathroom.
Lưu trú 1 đêm vào Tháng 11, 2023
Rean trả lời vào 07/11/2023
Dear Roberto, Thank you for taking the time to write this review! You can pick Hairdryers & Airon at the reception. We have a 24-hour reception that can assist you with all your questions and concerns during your stay.Your feedback is usefully used to improve our services so that we can offer you and our future guests a better stay with us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Feyzi

Lưu trú 2 đêm vào Tháng 11, 2023
Choënety trả lời vào 27/11/2023
Dear Feyzi, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

10/10 - Xuất sắc

Øyvind

Lưu trú 1 đêm vào Tháng 10, 2023
KH trả lời vào 02/11/2023
Dear Øyvind, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

8/10 - Tốt

Getmar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
De lokatie is geweldig! De comfort is inherent aan de scherpe prijs. De indeling is praktisch, het is schoon en netjes! Een prima hotel als je wil slapen en daarna in de stad wil vertoeven!
Lưu trú 6 đêm vào Tháng 10, 2023
KH trả lời vào 31/10/2023
Beste Getmar, Bedankt dat u de tijd heeft genomen om deze recensie te schrijven! Wij zijn erg blij dat u van uw verblijf bij ons heeft genoten. Het was een genoegen om u te verwelkomen en wij kijken ernaar uit u opnieuw te verwelkomen in easyHotel Rotterdam, of bij een van onze aangesloten hotels. Met vriendelijke groeten, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Angela, Pine Bluffs

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Conveniently located. Quiet, comfortable.
Lưu trú 2 đêm vào Tháng 10, 2023
KH trả lời vào 28/10/2023
Dear Angela, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

8/10 - Tốt

Øyvind

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
KH trả lời vào 28/10/2023
Dear Øyvind , Thank you for your feedback! We hope to welcome you again to our hotel in Rotterdam or one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City Centre

2/10 - Tồi

Franciscus

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Extremely noisy, clean but ridiculously small room, sink is a joke and toilet stinks.
Choënety trả lời vào 27/10/2023
Dear Franciscus, Thank you for taking the time to write this review! We are sorry to hear that your stay was not to your full satisfaction. All information about the dimensions of the rooms can be found on our website. We offer smaller rooms due to the limited space we have in the city centre. This is also why we can charge relatively low prices. We have a 24 hour reception and always try to help where we can. If a room is not clean enough, we can solve this for you. Our hotel is located in the middle of the city and on the side of the road, which can sometimes lead to some noise pollution.If you ever return to our property, we may try to place you in a room on the quieter side of the building to make your stay as pleasant as possible. Your feedback is usefully used to improve our services so that we can offer you and our future guests a better stay with us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

6/10 - Được

Lorraine

Lưu trú 3 đêm vào Tháng 10, 2023
Rean trả lời vào 07/11/2023
Dear Lorraine, Thank you for taking the time to write this review! We are sorry to hear that your stay was not to your full satisfaction. Your feedback is usefully used to improve our services so that we can offer you and our future guests a better stay with us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

4/10 - Kém

Jean Louis

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
When I booked I didn't realize that EasyHotel was same group as EasyJet. Well, it is the same indeed. Bare minimum, profitability taking over quality, etc... Room had not been thoroughly cleaned, only ONE power outlet available, it really felt like being in a prison cell. I understand that the priority is going to price, but at this level of bareness, it actually becomes a problem. Never again.
Lưu trú 2 đêm vào Tháng 10, 2023
KH trả lời vào 12/10/2023
Dear Jean Louis,Thank you for your feedback! All information about the dimensions of the rooms can be found on our website. We offer smaller rooms due to the limited space we have in the city centre. This is also why we can charge relatively low prices. We have a 24 hour reception and always try to help where we can. If a room is not clean enough, we can solve this for you. We are aware that the placing of our electrical sockets might not be ideal for everyone and have adjusted this in our newer hotels. Your comments are of great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

4/10 - Kém

Bo

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Not a good deal anymore
It used to good and "value for money". It's simply to worn down, these days. First room I was offered had a humid feel and mouldy smell. Next room was better, but just seems to "not nice". I have stayed here probably 5-6 times before, but I will stay somewhere else for my next trip to Rdam.
Lưu trú 1 đêm vào Tháng 10, 2023
KH trả lời vào 10/10/2023
Dear Bo,Thank you for writing this review! I'm sorry to read that your stay was not what you expected. You are always welcome at the reception to discuss the problems you endure during your stay. All your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us.Kind regards,Team easyHotel Rotterdam City Centre

8/10 - Tốt

Dina Marie

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 9, 2023
KH trả lời vào 03/10/2023
Dear Dina Marie, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

6/10 - Được

Khách đã xác thực

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2023
KH trả lời vào 22/09/2023
Dear guest, Thank you for your feedback! We hope to welcome you again to our hotel in Rotterdam or one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City Centre

10/10 - Xuất sắc

Getúlio Henrique

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bem localizado
Lugar bem centralizado. Equipe simpática e prestativa. Embora simples, as instalações são novas e tem ar condicionado no quarto, o que faz toda a diferença. Também fica próximo a estação central e a uma vasta área comercial.
Lưu trú 1 đêm vào Tháng 9, 2023
KH trả lời vào 22/09/2023
Dear Bem,Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels.Kind regards, Team easyHotel Rotterdam City

2/10 - Tồi

Khách đã xác thực

Khách đi công tác
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ni de coña
Mal demasiado easy no hay ni una sola percha o colgador y además me rompieron el cristal del coche y robaron, delante de la puerta del hotel
Lưu trú 1 đêm vào Tháng 9, 2023
KH trả lời vào 22/09/2023
Dear Ni de Cona,Thank you for your message.I am sorry to hear that your car was broken into. We are working together with a secured parking garage. Parking on the streets is on own risk. The concept of easyHotel is that you only pay for the basic needs and other facilities are available for a small fee. We hope that you still had a good time in Rotterdam.Kind regards, Team easyHotel Rotterdam City Centre

8/10 - Tốt

Virginia

Lưu trú 3 đêm vào Tháng 8, 2023
Choënety trả lời vào 18/09/2023
Dear Virginia, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

6/10 - Được

Lydia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Irritant dat alles in het Engels wordt gevraagd. Verder miste ik een paar glazen, een douchegordijn en stopcontacten op een juiste plek. Er waren 2 stopcontacten, 1 bij buitendeur en 1 op het bed. Waarom niet bij buro en badkamer. Ga wel vaker baar budget hotels maar de waren uitgebreider dan dit. Weet niet of ik nog terug kom. Wel heel goed bed!!!!
Lưu trú 1 đêm vào Tháng 8, 2023
Choënety trả lời vào 25/08/2023
Beste Lydia, Bedankt dat u de tijd heeft genomen om deze review te schrijven! Het spijt ons te horen dat u heeft ervaren door het feit dat alles in het Engels werd gecommuniceerd. Wij hebben een functie op onze website waarmee gasten hun voorkeustaal kunnen instellen. Wij zijn ons ervan bewust dat de plaatsing van onze stopcontacten wellicht niet voor iedereen ideaal is en hebben dit in onze nieuwere hotels aangepast. Voor onze badkamer hebben wij een deur die zowel voor de douche als het toilet kan worden gebruikt en zijn bedoeld om een slimme en efficiënte indeling van de ruimte te bieden.Uw feedback wordt nuttig gebruikt om onze services te verbeteren, zodat wij u en onze toekomstige gasten een beter verblijf bij ons kunnen bieden. Wij hopen dat u alsnog een leuke tijd hebt gehad in Rotterdam. Met vriendelijke groeten, Team easyHotel Rotterdam City Centre

6/10 - Được

Stephanie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
The area is great but room was noisy and bed wasn’t super comfortable and the plugs and switches were in weird places (like where you lay your head in the middle of the headboard)
Lưu trú 3 đêm vào Tháng 8, 2023
KH trả lời vào 15/08/2023
Dear Stephanie,Thank you for taking the time to write this review. I am sorry to hear that you have been bothered by the noise. All our hotels are located right in the center and that often brings more noise. I see that you have also stayed on the street side. For a next stay, you can indicate when booking that you would like a room in the back. Here you may have less trouble with the sound of the street. We are aware that the placing of our electrical sockets might not be ideal for everyone and have adjusted this in our newer hotels. All your comments are of great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. Therefore your suggestions are very much appreciated and always reviewed.Kind regards,Team easyHotel Rotterdam City Centre

8/10 - Tốt

Henrik

Lưu trú 8 đêm vào Tháng 7, 2023
KH trả lời vào 11/08/2023
Dear Hendrik, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City