Ngoại thất

Nhận xét về The James Hotel Rotterdam

3.5 out of 5
The James Hotel Rotterdam
Aert van Nesstraat 25, Rotterdam

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 637/1001 nhận xét" "
Đánh giá 8 - Tốt. 280/1001 nhận xét" "
Đánh giá 6 - Được. 48/1001 nhận xét" "
Đánh giá 4 - Kém. 15/1001 nhận xét" "
Đánh giá 2 - Tồi. 21/1001 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Daisuke

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good services, great space, excellent hotel.
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Sander

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Prima voor weekend Rotterdam, centrale locatie
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Emma

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An nice easy hotel competitively priced for the area
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Youri

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super net hotel midden in het centrum van Rotterdam
Lưu trú 1 đêm vào Tháng 5, 2024
Michelle - Front Office trả lời vào 22/05/2024
Beste Youri,Bedankt voor uw beoordeling! We zijn erg blij om te horen dat je onze locatie leuk vond. We zitten in het centrum van Rotterdam, wat erg fijn is omdat alles op loopafstand is! Wij hopen u snel weer eens te zien in ons hotel! Warm Greetings.

8/10 - Tốt

Timothy, Laurel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good 3-star hotel. Sufficient room size, quiet, in good condition. The food option is limited to a self-serve food and beverage store, which suffices in providing food & drink. No restaurant and no bar.
Lưu trú 5 đêm vào Tháng 5, 2024
Michelle - Front Office trả lời vào 22/05/2024
Dear Timothy, Thank you for your wonderful review. How nice to hear that you had a pleasant stay and enjoyed the facilities in our hotel. We hope to welcome you again in our hotel soon. Warm greetings,

10/10 - Xuất sắc

Hanna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed in a suit which was lovely - well decorated, had a wonderful view and was generally great to relax and chill in. The staff were incredibly friendly and helpful.
Lưu trú 3 đêm vào Tháng 5, 2024
Michelle - Front Office trả lời vào 22/05/2024
Dear Hanna, We are glad to hear that you liked the decoration of our hotel and that you were able to enjoy the view. Our team takes pride in providing exceptional service and offering valuable recommendations to enhance our guests' experiences in Rotterdam. Warm Greetings,

10/10 - Xuất sắc

James, Middletown

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In a very good area was able to walk to everything would stay there agsin
Lưu trú 1 đêm vào Tháng 3, 2024
Tara - Front Office trả lời vào 21/05/2024
Dear James, Thank you for taking the time to write a review!We are located in the city center of Rotterdam so everything is in walking distance from the hotel. Great to hear that you got to enjoy this.Hoping to welcome you back in the future!Warm Greetings, Tara - Front OfficeThe James Hotel

10/10 - Xuất sắc

Cor

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Van incheck tot uitcheck en alles daartussen was top. Kreeg een hele mooie upgrade en echt een heel fijn verblijf gehad! Mooie, ruime, moderne kamer met prachtig uitzicht over het mooie Rotterdam. Erg stil ook. Goed bed. Fijn dat je in het hotel ook een 24/7 foodmarket hebt. Voor mij zeker een optie om terug te komen!
Lưu trú 1 đêm vào Tháng 5, 2024
Tara - Front Office trả lời vào 21/05/2024
Beste Cor, Bedankt voor uw review!Gelukkig heeft u uw gratis upgrade kunnen waarderen! The James heeft alles wat u nodig hebt om te ontspannen. Onze kamers zijn warm ingericht en zorgen voor een rijk en luxueus gevoel. Fijn om te lezen dat ook u hiervan heeft mogen genieten. Wij zien u graag in de toekomst bij ons terug. Warm Greetings, Tara - Front OfficeThe James Hotel

10/10 - Xuất sắc

Familie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear Familie,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.Warm greetings,The James Family

6/10 - Được

David

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Very small room and fixed window meant I could not open to get fresh air.
Lưu trú 1 đêm vào Tháng 5, 2024
Tara - Front Office trả lời vào 21/05/2024
Dear David, Thank you for taking the time to write us a review!Due to security reasons the windows throughout the hotel cannot be opened therefore, we use fresh scented air to provide guests with a pleasant experience.Hoping to welcoming you again in the future.Warm Greetings, Tara - Front OfficeThe James Hotel

8/10 - Tốt

Carol

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was in a great location and very clean. The serve yourself breakfast was excellent. The only negative is the honking of car horns late at night. Not sure if there was a celebration?
Lưu trú 4 đêm vào Tháng 5, 2024
Tara - Front Office trả lời vào 21/05/2024
Dear Carol, Thank you for your review!How nice to hear that you enjoyed our breakfast concept.We look forward to seeing you again in the future. Warm Greetings, Tara - Front OfficeThe James Hotel

10/10 - Xuất sắc

Tracey Ann Kelly

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome location, close to trains/buses, lots of shopping and super clean room
Lưu trú 1 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear Tracey,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.Warm greetings,The James Family

10/10 - Xuất sắc

Julie

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great place to stay
Lưu trú 3 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear Julie,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.Warm greetings,The James Family

8/10 - Tốt

Melody

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great room and staff and very convenient. In searching hotels our filters included bar and restaurant on site. There is a self serve market on site with beer, wine and food but but definitely not a restaurant ir bar
Lưu trú 1 đêm vào Tháng 5, 2024
Tara - Front Office trả lời vào 21/05/2024
Dear Melody,Thank you for your review! How nice that you enjoyed your room and our friendly staff! We indeed have a self service foodmarket, in it you can get snacks and drinks including alcoholic drinks 24/7. We hope to welcome you again in the future.

8/10 - Tốt

Sabine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zimmer sehr geräumig, gut eingerichtet, Topper auf den Matratzen - man schläft wirklich gut. Das einzige ist, man kann die Fenster nicht öffnen und ist nur auf die Klimaanlage angewiesen. Es war sehr bedrückend für uns. Der foodmarket statt Frühstück ist eine gute Idee, unsere Tochter,die hier studiert,könnte so ohne Probleme mit ins frühstücken.
Lưu trú 5 đêm vào Tháng 4, 2024
Chelsea - Supervisor Front Office trả lời vào 16/05/2024
Dear Sabine,Thank you for sharing your experience of your recent stay at The James. We're delighted to hear that you found our room spacious, well-furnished, and conducive to a good night's sleep. It's wonderful to know that you appreciated the comfortable mattresses and the overall ambiance of your accommodation.Regarding the issue with the windows, we apologize for any inconvenience this may have caused. For safety and security reasons, our windows are fixed shut and cannot be opened. While we understand that this may feel restrictive for some guests, we can always offer you a ventilator in the room.We're pleased to hear that you enjoyed our food market concept for breakfast, and we're glad that it allowed you to have a convenient meal with your daughter, who studies nearby.Your feedback is invaluable to us, and we appreciate your understanding regarding the window situation. We hope to have the pleasure of welcoming you back to The James for another enjoyable stay in the future!Warm greetings,The James Family

8/10 - Tốt

TENG HSIEN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's located at the centre of Rotterdam so the shopping area is in walking distance. We stayed at The James on the King's day. Though there were lots parties going on till very late, but room was soundproofed so we still have a good sleep!
Lưu trú 1 đêm vào Tháng 4, 2024
Chelsea - Supervisor Front Office trả lời vào 16/05/2024
Dear Teng Hsien,Thank you for choosing to stay at The James and for sharing your experience with us. We're delighted to hear that our central location in Rotterdam allowed you to explore the shopping area conveniently.We're especially pleased to learn that despite the lively King's Day celebrations, you were still able to enjoy a restful night's sleep. Our team works hard to ensure that our rooms are soundproofed to provide our guests with a peaceful environment, and we're glad that our efforts contributed to your comfort.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to The James for another enjoyable stay in the future!Warm greetings,The James Family

10/10 - Xuất sắc

Marvin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Alles war soweit super gewesen. Bis auf das die duschtüren sich nicht richtig geschlossen haben da die linke Tür etwas lose ist und in der Dusche aufm Boden das Silikon schon schwarz ist. Ansonsten war alles super gewesen.
Lưu trú 1 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 11/05/2024
Dear Marvin,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, your experience with us was positive.However, we apologize for the inconvenience you encountered with the shower doors not closing properly and the condition of the silicone on the shower floor. Maintaining the quality of our facilities is a top priority, and we regret that we fell short in this aspect during your stay.Please rest assured that we have already addressed these issues with our maintenance team to ensure that they are rectified promptly. Your feedback helps us improve, and we appreciate you bringing these matters to our attention.We're pleased to know that despite these minor issues, you still enjoyed your stay with us. Should you choose to stay with us again in the future, we'll strive to provide you with an even more seamless and comfortable experience.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for another great stay.Warm greetings,The James Family

10/10 - Xuất sắc

Louise

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well situated near restaurants, friendly personal
Lưu trú 1 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear Louise,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.Warm greetings,The James Family

10/10 - Xuất sắc

Nancy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet room. No hallway noise. Helpful staff. Good location.
Lưu trú 1 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear Nancy,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.It is good to know that you were well received by our staff and that you experienced zero noise complaints during your stay.Have a nice day!Warm greetings,The James Family

10/10 - Xuất sắc

Qi, Warsaw

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a perfect place to stay in Rotterdam, lots of shopping choices, walking distance to both Central anc Blaak station. Breakfast choice is flexible with reasonable price. We'l come back in yhe future trip to Amsterdam.
Lưu trú 2 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 16/05/2024
Dear Qi,Thank you for taking the time to share your wonderful experience at The James! We're thrilled to hear that you found our hotel to be a perfect place to stay in Rotterdam.It's fantastic that our central location provided you with easy access to shopping choices and both Central and Blaak stations, making your stay convenient and enjoyable. We're also delighted that you enjoyed our flexible breakfast options at a reasonable price.We're grateful for your kind words and thrilled to learn that you plan to return for a future trip. We can't wait to welcome you back and provide you with another exceptional stay.Warm greetings,The James Family

10/10 - Xuất sắc

TheWrong

Perfect place!
Lưu trú 1 đêm vào Tháng 5, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear TheWrong,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.Warm greetings,The James Family

8/10 - Tốt

Don

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location
Lưu trú 1 đêm vào Tháng 4, 2024
Tara - Front Office trả lời vào 27/04/2024
Dear Don, Thank you for your review!We are located in the city centre, great to hear that you got to enjoy this!Hoping to welcome you back in the future.Warm Greetings,Tara - Front Office The James Hotel

10/10 - Xuất sắc

Rebecca

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location. Shame there isn't a bar for the evening but self service kiosk is sufficient. Overall a very nice place to stay.
Lưu trú 4 đêm vào Tháng 4, 2024
luna trả lời vào 24/04/2024
Dear Rebecca,Thank you for your kind review. We chose not to have a bar or restaurant in our hotel because we are right in the center.We do offer drinks in the mini market which is self service.Despite not having a bar or restaurant, I hope you enjoyed your stay in our hotel.We hope to welcome you to our hotel again soon.Warm greetings,Luna Front-office

10/10 - Xuất sắc

Robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel in the heart of Rotterdam, very close to metro and trams and easy walk to many shops and restaurants. Hotel was luxurious and staff were super friendly and welcoming. I really liked the food market on second floor which is open 24/7, really nice touch.
Lưu trú 2 đêm vào Tháng 4, 2024
The James trả lời vào 22/04/2024
Dear Robert, Thank you for your great review. We are indeed located in the heart of Rotterdam. You can travel easy inside Rotterdam. Thank you for the compliment about our staff, we can really appreciate it. The food market is indeed a great place to eat the great food or just relax. We hope to welcome you back again in the future. Warm greetings, Lisa - Front Office The James

10/10 - Xuất sắc

Kelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Aardige ontvangst met uitleg. Loungegedeelte op 2de verdieping is fijn om even uit je kamer te zijn.
Lưu trú 1 đêm vào Tháng 4, 2024
The James trả lời vào 22/04/2024
Beste Kelly, Bedankt voor u geweldige review. Goed om te horen dat u het ontvangst als prettig heeft ervaren, wij staan altijd 24/7 voor u klaar om u met alles te helpen. Ons loungegedeelte is inderdaad een hele fijne ruimte om even te rusten. Wij hopen u in de toekomst graag nogmaals te verwelkomen. Vriendelijke groet, Lisa - Front Office The James

10/10 - Xuất sắc

Tom

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
The James trả lời vào 22/04/2024
Dear Tom, Thank you so much for your amazing review! We are happy to read that you had a great stay with us. We hope to welcome you back again in the future. Have a great day! Kind regards, Lisa - Front Office The James

8/10 - Tốt

Katrina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Modern
Lưu trú 3 đêm vào Tháng 4, 2024
The James trả lời vào 22/04/2024
Dear Katrina, Thank you so much for your good review! We are happy to see that you had a great stay with us. We hope to welcome you back again in the future. Have a great day! Kind regards, Lisa - Front Office The James

10/10 - Xuất sắc

Laurent

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice stay
Lưu trú 1 đêm vào Tháng 4, 2024
The James trả lời vào 22/04/2024
Dear Laurent, Thank you so much for your wonderful review! We are happy to read that you had a good stay with us. We hope to welcome you back again in the future. Have a great day! Kind regards, Lisa - Front Office The James

10/10 - Xuất sắc

Graham

Lưu trú 2 đêm vào Tháng 3, 2024
Chelsea - Supervisor Front Office trả lời vào 21/05/2024
Dear Graham,Thank you so much for your review!We hope that you enjoyed your stay with us and that we may welcome you once more in the nearest future.Warm greetings,The James Family

10/10 - Xuất sắc

Brenda

Đi theo nhóm
Beautiful place and friendly
Lưu trú 1 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 16/04/2024
Dear Brenda,Thank you for your positive review of your stay at The James Hotel! We are delighted to hear that you enjoyed your time with us and appreciated our accommodations and service.At The James, we always strive to provide our guests with a fantastic experience. We are pleased that you valued our location, facilities, and hospitality.We look forward to welcoming you back for an even more enjoyable stay in the future. If there's anything we can assist you with for your next visit, please don't hesitate to let us know.Warm greetings,The James Hotel

10/10 - Xuất sắc

Nelson, West Covina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really enjoyed my stay. From the check-in clerk who was fast, efficient and gave me good explanation on my stay. Hotel was in a very safe and convenient location. Within walking distance to Rotterdam Centraal. Great stay.
Lưu trú 4 đêm vào Tháng 4, 2024
Chelsea - Supervisor front office trả lời vào 16/04/2024
Dear rNelson,Thank you for your positive review of your stay with us! We are pleased to hear that you enjoyed your time at The James Hotel and that you were satisfied with the check-in process, the location, and your overall experience.Our team always strives to provide excellent service to our guests, so we're glad you had a smooth and efficient check-in.We look forward to welcoming you back for another pleasant stay in the future!Warm greetings,The James Hotel

10/10 - Xuất sắc

Nicholas

Modern, stylish, comfortable hotel in Rotterdam Centrum
Lưu trú 4 đêm vào Tháng 4, 2024
Chelsea - Supervisor front office trả lời vào 16/04/2024
Dear Nicholas,Thank you for your positive review of your stay at The James Hotel! We are delighted to hear that you enjoyed your time with us and appreciated our accommodations and service.At The James, we always strive to provide our guests with a fantastic experience. We are pleased that you valued our location, facilities, and hospitality.We look forward to welcoming you back for an even more enjoyable stay in the future. If there's anything we can assist you with for your next visit, please don't hesitate to let us know.Warm greetings,The James Hotel

10/10 - Xuất sắc

Lee

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel in a very convenient location.
Lưu trú 3 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 09/04/2024
Dear Lee,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay at The James Hotel and found our location to be very convenient.Ensuring our guests have a great experience is our top priority, and we are pleased that our hotel met your expectations.We look forward to welcoming you back on your next visit to the area. If there is anything else we can assist you with, please feel free to reach out to us directly.Warm greetings, The James Family

8/10 - Tốt

Angeline

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Het was schoon en dicht bij het station en winkelcentrum
Lưu trú 1 đêm vào Tháng 4, 2024
Renske - Front-office trả lời vào 15/04/2024
Beste Angeline,Fijn om te horen dat u een fijn verblijf heeft gehad en dat u de kamer schoon vond.Het is inderdaad een groot voordeel dat het hotel in het centrum gelegen is en daardoor ook dichtbij het station zit. Wij hopen u nog eens te mogen verwelkomen in The James hotel. Warm greetings,

8/10 - Tốt

Anne

Lưu trú 2 đêm vào Tháng 4, 2024
Renske - Front office trả lời vào 24/04/2024
Dear Anne,Thank you for your good 4/5 review!We look forward to welcoming you again.Warm greetings,

10/10 - Xuất sắc

Joachim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stilvoll und praktisch eingerichtetes Zimmer, großes Bett, zentrale Lage
Lưu trú 2 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 03/04/2024
Dear Joachim,Thank you for your review! We're delighted to hear that you found our room stylishly and practically furnished, with a large bed. Our central location is indeed one of our key features, offering convenience for exploring the area.We hope you had a comfortable stay with us, and we look forward to welcoming you back to The James Hotel in the future.Warm greetings,The James Family

10/10 - Xuất sắc

Gurvinder

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is good 👍
Lưu trú 3 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 03/04/2024
Dear Gurvinder,Thank you for your review, we really appreciate the great score! we are glad to hear that you enjoyed your stay with us and that you would say everything was good!We hope to welcome you again in the future.Warm greetings,The James Family

10/10 - Xuất sắc

Jenni, Anaheim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was very lovely and the staff very nice. Our check-in was smooth and our room very clean. The James is located in an area where you could visit shopping and dining on foot. If you want to be central and enjoy many of the activities in Rotterdam, then the James hotel is a great place to stay.
Lưu trú 2 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 03/04/2024
Dear Jenni,Thank you for your glowing review! We're thrilled to hear that you found The James Hotel to be very lovely and our staff very nice. It's wonderful to know that your check-in was smooth and that you found your room to be very clean.Our location indeed offers convenient access to shopping and dining options within walking distance, making it an ideal choice for exploring Rotterdam's attractions. We're delighted that you found our hotel to be a great place to stay for enjoying the activities in the city.We look forward to welcoming you back to The James Hotel for another enjoyable stay whenever your travels bring you to Rotterdam!Warm greetings,The James Family

10/10 - Xuất sắc

Alexandra

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bel etablissement au calme et tres bien placé
Lưu trú 3 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 03/04/2024
Dear Alexandra,Thank you for your wonderful feedback! We're delighted to hear that you found our establishment very beautiful, and that you experienced our location as quiet and very well situated. It's always our goal to provide a pleasant and comfortable experience for all our guests.We hope to welcome you back to The James Hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm greetings,The James Family

10/10 - Xuất sắc

Selina

Lưu trú 2 đêm vào Tháng 3, 2024
The James trả lời vào 22/04/2024
Dear Selina, Thank you so much for your great review! We are see to read that you had a amazing stay with us. We hope to welcome you back again in the future. Have a great day! Kind regards, Lisa - Front Office The James

8/10 - Tốt

ANDREW

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The reception I received was marvellous. I was pleased with the room and had a wonderful stay. It was good value for money and provided a quality place to stay not too far from places I wanted to visit. Loved Rotterdam My only disappointment was the breakfast and meals. It was all from a vending machine. I presume this is how they keep costs low. I’d stay here again if they’d have me! 😊
Lưu trú 4 đêm vào Tháng 3, 2024
Chelsea - Supervisor Front Office trả lời vào 30/03/2024
Dear Andrew,Thank you for sharing your experience with us. We're thrilled to hear that you had a marvelous reception and a wonderful stay overall. Providing excellent service and creating memorable experiences for our guests is always our goal!We're glad to know that you found our hotel to be a good value for money and conveniently located near the places you wanted to visit in Rotterdam. It's fantastic to hear that you loved your time in our city.We appreciate your feedback regarding the breakfast and meals. While we aim to provide a variety of options to suit different preferences, we understand that our current offerings may not have met your expectations. We will certainly take your comments into consideration as we continue to improve our amenities and services.We would be delighted to welcome you back for another stay with us in the future! Thank you for considering us again, and we look forward to the opportunity to exceed your expectations.Warm greetings,The James Family

8/10 - Tốt

Manuela

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 03/04/2024
Dear Manuela,Thank you for your review. We appreciate the score!Hopefully we may welcome you back at The James in the nearest future.Warm greetings,The James Family

10/10 - Xuất sắc

Annie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super friendly staff and clean and beautiful hotel
Lưu trú 1 đêm vào Tháng 3, 2024
Chelsea - Supervisor Front Office trả lời vào 30/03/2024
Dear Annie,Thank you very much for your kind review! We really appreciate it.It is good to hear that you have had such a great experience with our staff. Hospitality is our main goal and we are happy that you felt so welcome here.Hopefully we may welcome you back into our hotel in the future. Have a nice day!Warm greetings,The James Family

8/10 - Tốt

Zhaojin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location
Lưu trú 1 đêm vào Tháng 3, 2024
Louise - Assistant Front Office Manager trả lời vào 21/03/2024
Dear Zhaojin,Thank you for the kind review.We are pleased to hear that you liked the location of the hotel. As we are located right in the inner city, everything is walking distance away!We hope to welcome you again in the near future.Warm greetings,

10/10 - Xuất sắc

Dominic, London

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Another very nice and comfortable stay, with a room upgrade thrown in for good measure. Thank you!
Lưu trú 1 đêm vào Tháng 3, 2024
Donna - Front Office trả lời vào 19/03/2024
Dear Dominic, Thank you for writing a review for us.We are very pleased to read that you experienced your stay as very nice and comfortable.Wonderful to see that you had a room upgrade at arrival. When we have the availability, we love to do this for our guests.Hopefully, we may welcome you again in the future!Warm Greetings,

10/10 - Xuất sắc

Annalena

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Die Unterkunft ist sehr schön, das Personal sehr freundlich und hilfsbereit und die Lage einfach wunderbar! Zu Fuß alles erreichbar
Lưu trú 2 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 18/03/2024
Dear Annalena,Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you liked our accommodation and that our staff was friendly and helpful during your stay. It is great to know that you found the location of our hotel so great and that you could reach everything on foot.We constantly strive to provide excellent hospitality and service to all of our guests, and it is great to hear that we met your expectations.Thank you again for your positive feedback. We look forward to welcoming you back in the future. If there is anything we can help with, please let us know.Warm greetings,The James Family

10/10 - Xuất sắc

Elien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Donna - Front Office trả lời vào 19/03/2024
Beste Elien,Hartelijk dank voor het achterlaten van een review. Wij zijn blij om te zien dat u ons een 5/5 geeft als score.The James Hotel vindt het heel belangrijk om te zien hoe onze gasten hun verblijf hebben ervaren.Hopelijk mogen wij u nog eens verwelkomen in de toekomst.Warm Greetings,

10/10 - Xuất sắc

Martina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel ist sehr nah am Bahnhof (eta 15 Gehminuten), außerdem ist gleich neben dem Hotel eine Einkaufsstraße. Man erhält beim Check-In Coupons zum Frühstücken, da es vor Ort kein richtiges Frühstücksbuffet gibt. Das Personal ist wirklich sehr freundlich und uns hat man immer gefragt, ob wir noch etwas brauchen.
Lưu trú 2 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 14/03/2024
Dear Martina,Thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be conveniently located, with the train station just a 15-minute walk away and a shopping street right next to the hotel. We're glad that you appreciated the breakfast coupons provided at check-in, as we aim to offer our guests convenient options for starting their day.It's wonderful to know that you found our staff to be very friendly and attentive to your needs throughout your stay. Guest satisfaction is our top priority, and we're pleased that our team members ensured you had a comfortable and enjoyable experience!We hope to have the pleasure of welcoming you back for another great stay in the future.Warm greetings,The James Family

6/10 - Được

Rozalija

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
great location in the heart of the city centre, rooms are spacious, bathroom sufficiently equipped. The bed could use an upgrade, very soft and the pillows are not comfortable. Breakfast from a vending machine. Mini bar is empty. Car parking system is based on availability and is an automatic parking ssystem; so no room for big cars! All in all a good place to stay if you are looking for a perfect location.
Lưu trú 1 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 14/03/2024
Dear Rozalija,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our hotel's great location in the heart of the city center, as well as our spacious rooms and well-equipped bathrooms. However, we apologize for any inconvenience caused by the soft bed and uncomfortable pillows. This is a personal matter, of course.Regarding breakfast, we regret that the vending machine option did not meet your expectations. We'll explore ways to enhance our breakfast offerings to better cater to our guests' preferences. Additionally, we apologize if the mini-bar was not stocked to your satisfaction.We appreciate your understanding regarding our car parking system. While we aim to accommodate all guests, the availability of parking spaces may vary, especially for larger vehicles.Overall, we're glad to hear that you found our hotel to be a good place to stay, especially if you're looking for a perfect location. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm greetings,The James Family

10/10 - Xuất sắc

Aad. Van, Potries

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mooi hotel, alles prima in orde
Lưu trú 1 đêm vào Tháng 3, 2024
Chelsea - Supervisor front office trả lời vào 14/03/2024
Dear Aad,Thank you very much for your positive review! We're delighted to hear that you enjoyed your stay. We hope to welcome you back in the future.Warm greetings,The James Family