Khách sạn Rougemont

"needs new case goods"

"Check in had a bit of a wait because they were very busy, but staff were friendly! Room was ok could have been cleaner, small bathroom. Overall good"

"Food not good. Coffee horrible, rooms are not as comfortable no lounge chair available in my room. My family had to deal with roaches and mice, will never stay there again"

"Clean room and breakfast. Also, very friendly staff."

"overall experience was good ,"

"Under renovation, dust everywhere, walls are a mess, no room numbers, couch inside room unable to sit as the springs were broken. Drink machines out of order. Lady cooking breakfast was confrontational and rude. Told me if I didn’t like it there, I didn’t have to stay there. Not able to eat in the rooms as “ why do you think it’s a mess upstairs? Because people take food ba k to their rooms. Also asked me, well if it’s such a mess upstairs, why do you want to take your food up there? Started my...

"I know it’s no one’s fault but since it’s close to the road you can literally hear traffic at all times, we heard a police chase around 2am. The property could use some update. For a place to sleep and shower it’s okay!"

"Breakfast menu is small but convenient. Breads, cerealls, coffee, juices, fruits and waffle maker. Rooms are on the small side as is the TV set but very comfortable and clean. We had a microwave and refrigerator also. Very nice shower in a very small bathroom."

"I have already wrote to this property and based on my experience they were to comp me the first day based on their changing my reservation without notification. I have yet to see this happen. Please look into this for me. If you need additional information,"

"Room was clean and staff was nice . "

"My stay here was honestly very disappointing. The room had a strong smell as soon as I walked in, and it felt dark, cold, and uninviting. The internet barely worked, and the TV would not connect to any of my apps, which made it impossible to relax and watch movies. On top of that, the neighbors were extremely loud yelling, cussing, and fighting throughout the stay. The towels looked dingy and unclean, and the beds were uncomfortable, hard as rocks, and even felt damp. For the price, I expected...

"Well, when I checked, then I told him that water was coming up from the floor. They came and mopped it up but later on that day, they still water came from the floor again and it won’t no need for me to go say anything, but they told me they didn’t have no rooms available to move anything and I didn’t wanna wait 5 to 10 business days to get my money back but when I woke up that next morning, the whole floor was full of water"

"Enjoyed the new walk-in shower. Asked for a seat for the shower and it was provided. We ended up spending an extra night."

"I never checked in after my friend who also had a reservation for the same period called to tell me not to. Her daughter saw roaches in the bathroom. The place was so rundown. I thought getting a room in a hotel chain would guarantee my expected experience (a clean, safe place to stay). Pictures on site were misleading. Staff told me I could not cancel my two night reservation because it was booked through a third party. I found a place to stay but really disappointed given I need to find a...

"Beautiful property. Pleasant and helpful staff"

"The staff is always friendly and helpful each time we have stayed."