Khách sạn Round Lake Heights

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"Worst stay ever. 1. AC - did not work (it is old like form 90ties) did not keep temperature at the range. 2. There was no hot water at all! Cold icing shower at the morning. 3. Bedding is for cows, not for people! 1) Blanket from the material my grandma used to wipe cows before milking, terrible for the skin. 2) pillows were compressed and had, you could brake the neck on it. Impossible to sleep at all!!! Mattresses are hard and not comfortable at all. 4. Floors were not vacuumed! Pieces of...

"Clean room and friendly staff"

"Bad customer service. Horrible"

"Clean room"

"Regarding cleanliness, there were long hairs on the shower wall. More details aside, a major security issue occurred just minutes after check-in: the receptionist accidentally assigned our room and handed a key to another guest, who then walked into our room. This was a shocking and completely unacceptable security failure by the hotel staff"

"A little disappointed about their breakfast."

"the service"

"Everything was clean once we stepped into our room. We were so happy. Couldn’t make it to breakfast woke up late because of the comfortable bed."

"The room seemed clean, there was just a an odd smoky smell that permeated the room...or.maybe pet odor? It appeared people could bring pets which is a negative for us due to my allergies. I should have called to ask. Otherwise the gal at the front desk was courteous and efficient. I thought the bed was relatively comfortable."

"The staff was INCREDIBLE!!!!"

"Very noisy hallways woke me up in the middle of the night. Normal speaking voices were easily heard in my room."

"Room was very clean and the staff were very courteous."

"The property is very neat and staff were very cordial and helpful"

"Great!"

"great and convenience stay here"

"Excellent service and very clean facility. The staff was was helpful and supportive of military families."

"Normal hotel. Good for the price. Nothing fancy but convenient."

"Property was clean and room configuration was ideal for my snoring husband and I. Staff was very friendly and helpful. The only reason I didn’t give it 5 stars is that the walls were not very sound proof at all. The tv in the living area next door could be heard all night while sleeping in the pullout in our living room. I also woke up to the Rocky theme coming from the room on the other side. Regardless, I think I would stay there again for the room layout and cleanliness."