Khách sạn Russell

"The check-in was smooth. The room & bathroom were spotless. The breakfast was fine. Lots of weeds in their front gardens. Thank you!"

"Inspite of that We checked in late, they did not clean our bedroom upon arrival, there were hairs all over the bathroom sink, dirty toilet seat, brown-looking stained sheets and the carpet was visibly not vaccumed , it was a very disappointing experience. We called front desk for a refund but they gave us another room upstairs that was more decent . "

"The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY."

"Everything was ok"

"He had to ask you towels, toilet paper etc"

"tuff "

"Great staff very friendly "

"Everything was great - would definitely stay again!"

"Great last minute stay!"

"Parking was a challenge at times."

"The staff was very friendly and helpful, however, I didn't find it professional at all that they stood outside the main entrance smoking cigarettes. I don't mean one at a time, but 5 or 6 at a time. That in itself is almost enough for me not to return. I think the overall value is great. The room is large and the wifi and TV work great. The room was clean and the breakfast is included and was very good. It's no an upscale hotel, but for a brand aimed at being affordable but still nice, they hit...

"First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience...

"Absolutely loved it nice and clean friendly staff and the pool and hot tub was amazing!"

"The largest beautiful the view is beautiful. The rents were very clean and the breakfast was hot and had a good variety. The food was good. We had a lovely stay."

"I didn’t see a free breakfast. I did see free coffee. For the neighborhood it’s in, it was excellent.The price probably keeps the rif-raf out. The pool was nice and clean,so were the rooms. We enjoyed it very much."

"Everything was fine except for the coffee, both in the room and at breakfast. Good coffee goes a long way to ensure a pleasant stay. And their coffee is barely drinkable."

"Staff were very friendly and personable, like family lol. Rooms were exceptionally clean. Can’t comment on breakfast because I left early each morning during my stay but I am sure it would have been more than satisfactory based on everything else."

"Unfriendly staff"