2/10 - Tồi
Alyssa
15/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Checked in at 2 and seen the sign that said 3. We informed the front desk what the website said and he replied “it’s 3pm everywhere”.
We grabbed the key from him and went to our room. He didn’t not give us any direction on where our room would be. So immediately walking in, you are hit with a very strong smoke odor. we put everything down and began to check the room. The room was clean for the most part. Fly on ac, bee on the ground, hair in pillow cases, stains on the bedding. It was the old itchy blankets that was provided with burn marks in the bed. Thankfully we seen no signs of active bed bugs. Brown stains on the pillow cases, refrigerator didn’t work, only two pillows. The curtains never shut the whole way.
After about an hour I began to feel sick and called the front desk and asked if I could be switched to another room that didn’t have a strong odor. He told me no cause that’s what I reserved. I picked & packed everything up, turned in my key and sat outside for my ride. I had the room reserved as a Mother’s Day gift to myself and it was absolutely horrible. I was barely there an hour. Definitely do not recommend staying at this hotel.
Alyssa
Lưu trú 1 đêm vào Tháng 5, 2024