Khách sạn Russia

"The woman that works in the kitchen is extremely rude to children. I won’t be bringing my grandchildren there again"

"Everything was wonderful such a beautiful place to stay."

"Terrible. Hallways stunk of urine and musty carpet. Hallways were unconditioned in 100 degree weather. Bottom of bathroom sink in room 354 is cracked. The shower only had one temperature....scalding. The mattress was cheap, sprung, and ridiculously bouncy. The room phone did not work. There was no alarm clock, which is normally not a big deal, except there is not even one USB port in the room. In 2026. Not a single charging port for travelers who mistakenly forget to pack a charger, but has a...

"Second time I have stayed here. Very clean hotel with a great staff."

"Wonderful…."

"We booked 2 rooms but 1 room had mold on the ceilings. The staff changed the room for us but because they were booked we had to take what was available. Expedia was wrong in indicating that a standard king room could sleep 4 (2 adults and 2 older teen) without a pull out couch or cot. So we cannot blame the hotel as we booked through expedia. That said the GM and front did their best to make our stay comfortable and we appreciated that."

"Everything was great"

"We requested room service and did not receive it. We had to request and pick up clean towels. I don’t think that requesting room service once for a three night stay is unreasonable. We were told someone didn’t come in for their shift. Unfortunately, that makes more work for those who do show, but that should not be an excuse for not fulfilling requested service. This is precisely why we changed from our previous hotel of choice! On a positive note the breakfast buffet was exceptional. Steve,...

"Very clean room"

"Disgusting, nasty, filthy, evidence of BED BUGS, hairs (and stains) on the sheets, stained comforter, stains in the bottom of the shower, hair balls in the floor, damp feeling in the room, air conditioner not working properly, vending machines empty, guest laundry not working (washer and dryer sitting in the middle of the floor in the laundry room), the door to our room wouldn’t open unless you pushed it open with your shoulder (needed football shoulder pads), and the owner refused to give me a...

"Pool wasn't open"

"Unloved, run down dingy property, with odor; although some renovations were beginning."

"The hotel was great"

"Parking was plentiful, and the receptionist was polite and helpful. The lobby and breakfast room appeared modern and clean, but I can't say as much for the room. To begin with, check-in was at 3:00 pm, but I didn't arrive until 5:30 pm, and the room I was assigned still wasn't ready for a few minutes. I'm a patient and uncomplaining person, and was there only to sleep for one night, not to enjoy the 2nd floor room. But two things I noted, 1) no elevator and 2) unlike most lodging, no Kleenex or...