2/10 - Tồi
Eunice
Đi cùng bạn đồng hành
02/06/2024
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was cordial and aimed to please. Upon arrival, I needed to go to the lobby bathroom. It was unclean, unkempt and a whole toilet was missing, with an out of order sign on the door. Sponges and some more articles covered the open hole. The bathroom door had some sort of wooden prop in it. I thought to check my room prior to taking my clothes up. The elevator was all rusted around the bottom and floor was dirty. Something on the floor that looked like dog food remained there for my 2 night stay. Upon arrival to the room, all surfaces were dirty and needed cleaning. No shower curtain. When staff came up bring the curtain, I asked about cleaning the dirty surfaces. The young man was cordial and assisted promptly. The bed was rock hard and very uncomfortable. The fridge was on an uneven surface and the door was hard to open. No one came to clean the room or replace towels. I had to go and get some. Again, the staff was cordial. However, 2 of the 4 face towels that I received during my stay were dirty and mangled. If my reservation had been refundable, I would have left and rented another room. I was very dissatisfied with this property and conditions.
Eunice
Lưu trú 2 đêm vào Tháng 5, 2024