Khách sạn gần Trung tâm mua sắm SM City East Ortigas tại Manila

"Arrived in my room and there was no toilet paper, shower gel , and the towels were stained. I called to get toilet paper 2 times and waited 45 min and no one came. I went to the front desk and asked for the manager and told him about the situation . I waited 45 more minutes and no toilet paper or shower gel. Called the third time and the toilet paper arrived and no shower gel. Very poor or really no management at this hotel."

"Room was ok. Staff were generally friendly but don’t answer email. Accommodations had some damage in places. No walk in shower and the tub is high and is difficult for seniors to get into and out of. Overall it fits the description of a 3 star hotel. Clean but not perfect. "

"The room is too small to be called as an “executive room”. There are other executive rooms but they are not the same. The room a/c is not cold enough to be on the said temperature. The pillows are not comfortable nor the bed. I will not recommend for a long staycation. Yes, for short time stay only. However, the cleaning crew provided excellent service which made me think to book at the same location again."

"Very well maintained, beautiful architecture and art features, as well as very helpful staff. I will definitely book again"

"Buffet Breakfast was a good spread of different cuisines and a great way to start the day! Being attached to a major shopping centre is ideal for dining options which had a plethora of international cuisines.."

"I have stayed at the Crowne Plaza in the past which is next to the Holiday Inn so I figured I would give the Holiday Inn a try. The hotel has definitely seen better days and needs to be updated. But the staff makes up for that by being attentive and prompt."

"Everything works "

"Location, Staff, Price are very good. The only small problem is the table under the wall mount TV is a bit tilted."

"Staff from the front desk to concierge and housekeeping were all helpful and pleasant."

"Rooms are clean, friendly staff and very helpful, the only thing was, needed to update rooms, carpet and bathroom."

"The staff especially at the front desk and lobby were very friendly and helpful. The breakfast buffet was so, so. Very limited menu and portions were small and they ran out most of the food by 8:30am. Very good location, walking distance to Mega Mall and several shopping areas."

"Location is great but the condition is not great; there are roaches in cabinets, towels were damp, and the other toilet is clogged."

"We went there for an event and the hotel.was a great venue. The event was well served, the staff were attentive and quick to respond."

"Great stay"

"The room was clean, the staff were outstanding, amenities were good. Everything was great, would've been perfect if the toilet had a toilet seat. I will stay again next year."