Ngoại thất

Nhận xét về Hyatt Centric Downtown Sacramento

4 out of 5
Hyatt Centric Downtown Sacramento
1122 7th Street, Sacramento, CA

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 395/610 nhận xét" "
Đánh giá 8 - Tốt. 105/610 nhận xét" "
Đánh giá 6 - Được. 48/610 nhận xét" "
Đánh giá 4 - Kém. 39/610 nhận xét" "
Đánh giá 2 - Tồi. 23/610 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Lisa

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff members were very helpful and friendly. The restaurant served delicious food.
Lưu trú 3 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 28/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel staff. We are pleased to hear our teams exceeded expectations, especially the Restaurant Team. Thank you again for taking time to leave us positive feedback to share with the hotel teams.

10/10 - Xuất sắc

Channing

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Area is not the best but that's not the hotel's fault. What can make the experience better is the availability of nearby overnight parking (there are multiple garages nearby, but none offer overnight storage options).
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Melissa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable stay. Close parking for only $20 overnight. Lots to do in the area.
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 27/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. Thank you for the kind words regarding the area. We are pleased to hear the recommended parking garage near the hotel provided great benefits for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 27/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to see our teams exceeded expectations. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Lyndal

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed my stay here, staff were lovely.
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 25/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We are pleased to hear the staff provided the highest level of service to exceed expectations. Thank you again for taking to inform us about your recent stay.

10/10 - Xuất sắc

Andrea

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very nice and friendly, loved the nice clean smell when entering.
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 25/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We truly appreciate hearing the staff exceeding expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Katty, Santa Barbara

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We did valet and it was so easy. Walking distance to Golden 1, shopping and dinning. Staff was amazing, food at the bar was delicious.
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 25/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the Valet and hotel location. We are pleased to hear our hotel provided great benefits for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

4/10 - Kém

Roderick

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Staff Rooms were poorly equipped. TV didn’t work. No microwave. Poorly lighted. The electricity crapped out two or three times.
Lưu trú 1 đêm vào Tháng 5, 2024
Hyatt Centric Sacramento Team trả lời vào 25/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review regarding your recent stay. We truly value your feedback to help maintain the hotel. Your feedback is not just important. We must learn from it so we can communicate with our teams and make sure rooms are maintained. We truly apologize our hotel layout is not set up for microwaves in each room. We will continue to share this feedback with our teams. Thank you again for taking time to leave us valuable feedback.

8/10 - Tốt

Joy

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel does not have visible signs at night. We arrived to hotel at 10 pm and drove around the block 3 times due to no signage being visible. Which caused us an extra 30 minutes delay after our long drive. Then $45 for valet parking (ridiculous).
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 19/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the Signage for the hotel. We will continue to work with our Teams to address the Signage so all guests are aware of the hotel location. We sincerely apologize for not exceeding expectations with the hotel Signage. Thank you again for taking time to bring this to our attention so we can share this feedback with our hotel teams.

10/10 - Xuất sắc

Diana, Schenectady

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were in town for a concert at golden 1 and it was walking distance which is exactly what we were looking for.
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 21/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the location. We are pleased to hear our location provided great benefits for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed for a concert, couldn’t ask for a closer, cleaner and gorgeous hotel!
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 20/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review regarding your stay. We are happy to hear the location provided great benefits for the concert. Thank you again for taking time to leave us a review to share with the hotel teams.

10/10 - Xuất sắc

Omar

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great!!
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 15/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to hear the stay went well and the teams provided the highest level of service. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 - Tốt

Jessica, bakersfield

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Valet and check in took a few hours because they said they were fully booked the night before and they didn’t have enough staff cleaning rooms or running/parking cars. There is no where else to park if you don’t do valet, and the hotel only has a curb side. Tons of cars were backed up on the street. They do give you a welcome drink. Facilities were clean and staff friendly, the area is pretty sketchy with homeless and druggies but that’s anywhere in California these days, very close to the shops and golden one.
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 15/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about Valet and the Check In process. We sincerely apologize for the busy events in Downtown Sacramento and in the surrounding areas. We will continue to work with our teams to maintain the open line of communication. We will continue to work with our teams to prepare rooms after being the sold out the night before and to prepare for any early check ins. Thank you again for taking time to bring this to our attention so we can continue to prepare for sold out nights, especially with concerts in Downtown Sacramento.

8/10 - Tốt

Francisco, Vacaville

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 15/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We will continue to work with our teams to maintain the highest level of guest satisfaction. Thank you again for taking time to levae us valuable feedback to share with the hotel teams.

8/10 - Tốt

Carlos

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 15/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about your overall stay. We will continue to work with our teams to maintain the highest level of guest satisfaction. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 - Tốt

Ganesh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 15/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We will continue to work hard with our teams to provide the highest level of service to all guests for the duration of their stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 - Tốt

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Shower drains to much on floor
Lưu trú 3 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 12/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the shower drain. We have since created a work order for our Maintenance Engineering Team to address immediately. We truly apologize for not exceeding expectations with the shower. Thank you again for taking time to bring this to our attention so we can share this feedback with the hotel teams.

10/10 - Xuất sắc

ariel, Castro Valley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 12/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to see our teams provide the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

estela

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Park your car in the garage instead of paying $45
Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 07/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about parking. We will continue to work with our teams to provide additional recommendations for parking. Our hotel offers Valet Parking, but we are always more than happy to recommend additional near by parking garages that offer overnight parking. Thank you again for taking time to bring this to our attention so we can share this feedback with our teams.

10/10 - Xuất sắc

Andrea

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thank you! Had a pleasant stay!
Lưu trú 1 đêm vào Tháng 5, 2024
Hyatt Centric Sacramento Team trả lời vào 06/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to hear our teams exceeded expectations for the duration of the stay. Thank you again for sharing valuable feedback.

10/10 - Xuất sắc

julliette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Matt W, Front Office Manager trả lời vào 03/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

2/10 - Tồi

Cameron

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lighting was terrible, unsafe location, front desk staff did not know anything about the area, unable to provide directions, etc.
Lưu trú 1 đêm vào Tháng 5, 2024
Hyatt Centric Sacramento Team trả lời vào 03/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We appreciate you taking time to inform us about your recent stay. Thank you for informing us about the lighting in the room. We have since created a work order for our Maintenance Engineering Team to address the lighting. Thank you for informing us about staff providing directions. We will continue to work with our teams, new and current, about providing directions and printing out any directions for guests. We truly apologize for not exceeding expectations. Thank you again for taking time to bring this to our attention so we can share this feedback with our teams.

10/10 - Xuất sắc

Estefany

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great
Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 30/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to see our teams exceeded expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

TJ

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic
Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 30/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

4/10 - Kém

Alex

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Hyatt Centric Sacramento Team trả lời vào 30/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review regarding your recent stay. We truly value your feedback to help maintain the hotel. Thank you for informing us about your recent stay. We will continue to work with our Teams to provide the highest level of service for all guests. We truly apologize for not exceeding expectations for the duration of the stay. Thank you again for taking time to bring this to our attention so we can share this feedback with our teams.

8/10 - Tốt

Daniela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 30/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We will continue to work with our Teams to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Mariana

Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 16/05/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to see our teams provided the highest level of service to exceed expectations. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

ERENCAN, WALNUT CREEK

Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 22/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to see our Teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Alex, Sheldonville

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 20/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall great place
Lưu trú 1 đêm vào Tháng 4, 2024
Hyatt Centric Sacramento Team trả lời vào 14/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel. We will continue to share this feedback with the hotel teams. Thank you again for taking time to leave us valuable feedback so we can continue to exceed expectations.

8/10 - Tốt

Connie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Beautiful hotel, wish the parking area was not in such a busy street. The valet parking did a great job though.
Lưu trú 1 đêm vào Tháng 4, 2024
Matt W, Front Office Manager trả lời vào 06/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to hear our hotel provided great benefits for the duration of the stay. We sincerely apologize for the busy events in Downtown Sacramento. We will continue to work with our Teams so we can inform guests when calling the hotel about events taking place in Downtown Sacramento. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Donato

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 05/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Cheloy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer service and warm greeting. Our previous hotel systems were down so we couldn’t get checked in. Last minute we booked this hotel and everyone was so warm and understanding of our situation at the front desk. They provided free drinks and discount for food, also they were very friendly.
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 04/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review regarding your recent stay. We truly appreciate your feedback. Thank you for the kind words regarding the staff customer service and warm greeting. We are happy to hear our teams provided the highest level of service to exceed expectations for the duration of the stay, especially with the Welcome Back Beverage Coupons that are included with Destination Fees. Thank you again for taking time to provide us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Wendy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was some of the friendliest and kindest people I’ve ever come across
Lưu trú 2 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 02/04/2024
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We truly appreciate the feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We are pleased to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Amandeep

Lưu trú 3 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 21/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best hotels we’ve stayed at!
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 01/04/2024
Dear Valued Guest, Thank you for taking time to leave us valuable feedback to share with the hotel teams. We are pleased to hear our hotel location provided great benefits for the duration of the stay. Thank you again for taking time to let us know about the location so we can share this feedback with our hotel teams.

10/10 - Xuất sắc

Minhui

Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 20/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are happy to see our teams exceeded expectations. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Ian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Matt W, Front Office Manager trả lời vào 16/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

8/10 - Tốt

Tonya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kind and pleasant. Had to wait on our room.
Lưu trú 1 đêm vào Tháng 2, 2024
Matt W, Front Office Manager trả lời vào 23/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the room. We will continue to work with our teams so we can check all guests in efficiently. We sincerely apologize for not exceeding expectations with room readiness. Thank you again for bringing this to our attention so we can address this feedback with all teams.

8/10 - Tốt

Chandra, vallejo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay staff was great
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 18/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the staff. We are pleased to hear our teams provided the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Randall

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hyatt Concentric is a convenient, clean, and professional place to stay in central Sacramento. The staff is top-notch and the bar and breakfast facilities are excellent.
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 16/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel. We are pleased to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Jeffery

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 16/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We are pleased to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Luis, Sylmar

Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 02/04/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback. We are pleased to see our teams created the best experience. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

mario

Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 01/04/2024
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We are happy to see our teams provided the highest level of service to exceed expectations for the duration of the stay. Thank you again for the valuable feedback so we can share this with our hotel teams.

10/10 - Xuất sắc

DAISY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 23/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback. We are pleased to see our teams created the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

maria

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really liked this hotel and how convenient it was I was seeing a concert at the Golden 1 center and it’s a 1-2 minute walk from there also lots of shops, check in staff was amazing very friendly and got us our room very quickly with early check in, there is no parking only valet for around 2-4@ dollars but the staff was amazing and we had in and out privileges so I think it’s worth it.
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 07/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. Thank you for the kind words regarding the hotel location and staff. We are pleased to hear our hotel location provided great benefits for the duration of the stay. We are happy to hear our teams provided the highest level of service to exceed expectations, especially when greeting everyone upon arrival. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Joshua

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice stay
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 06/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to hear our teams provided the best experience for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Michaela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very helpful.
Lưu trú 1 đêm vào Tháng 3, 2024
Matt W, Front Office Manager trả lời vào 04/03/2024
Dear Valued Guest, Thank you for taking time to leave us a review. We truly value your feedback to help maintain the hotel. We are pleased to hear our teams provided the highest level of service to exceed expectations for the duration of the stay. We are pleased to hear our teams were very helpful for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

10/10 - Xuất sắc

Asia

Lưu trú 1 đêm vào Tháng 2, 2024
Matt W, Front Office Manager trả lời vào 20/03/2024
Dear Valued Guest, Thank you for taking time to leave us valuable feedback. We are happy to hear our teams exceeded expectations for the duration of the stay. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.

4/10 - Kém

Elondro

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Under staffed. Waited 2 hours for room checkin. 1 hour wait to get vehicle from Valet
Lưu trú 1 đêm vào Tháng 2, 2024
Hyatt Centric Sacramento Team trả lời vào 26/02/2024
Dear Valued Guest, Thank you for taking time to leave us review. We truly value your feedback to help maintain the hotel. Thank you for informing us about the Valet and Check In process. We will continue to work with our Teams and request additional stations to check guests in during sold out nights, especially in Downtown Sacramento during a Concert Night everyone is attending. We will continue to work with our Valet Team regarding vehicle requests when they receive all requests. We sincerely apologize for not being able to provide the best experience during a sold out night in Downtown Sacramento. Thank you again for taking time to leave us valuable feedback to share with the hotel teams.