Khách sạn Saint Charles

"It was quiet. The bed was decent. It was a bit rundown."

"Clean room Friendly staff"

"Clean room. Hot water. Excellent breakfast. Will definitely stay here again!"

"Great locations!"

"Staff was lovely, we got the best room with the best balcony overlooking the pool area... it was the most private. Loved that! My only issue was that the coffee maker in the room did not work. I tried many times."

"We had to stay there three nights. The first night wasn't too bad. Once it got to Friday, it was crazy. People were slamming doors, partying in the hallways a 3:00a in the morning, and fighting. We ended up just leaving the hotel and finding somewhere else to stay."

"We wished the pool was open"

"Clean establishment."

"Reservation never honored from Expedia. Very shady room booking practices."

"While there are some updates around the property, some of the carpet looks worn down. Also the breakfast was okay but I have stayed in nicer hotels in bigger cities for the same amount per night."

"Please don’t waste your money booking this hotel. From the front desk service to the condition of the room and even the breakfast, the entire experience was disappointing. The customer service was poor, the room did not meet expectations, and the breakfast was far below standard. I would not recommend staying here."

"The staff was very nice and helpful. The room was clean and the entrance was also kept well. For the price, I thought it was overall very good. The outside of the hotel needed a lot of work. Weeds, dead grass and overgrown grass with weeds, and also the pavement was broken up here and there. "

"First hotel I’ve been in where u have to request housekeeping. Receptionist never told us we needed to request housekeeping when we was checking in. So for the 5 days my self and my family was there, our room never got cleaned."

"What I didn’t like was I woke up to old water on the shower wss told it would be right. It took over 2 hrs. With the way things went it set behind. Pretty badly for the day. Everytime I asked about the situation the manager was never there. Well, he must have been gone the whole time, because for the next 3 days he must not have been there to ask us what our concern was. So even when leaving he wasn’t. I would pass on this one. I guess they don’t care about their guests. I also would give the...

"Great stay"

"We were very impressed with the property (Hilton Embassy Suites) we stayed at in Des Moines."

"The hotel was great. Bed and pillows were great, breakfast was wonderful. We loved the walking trails near the hotel."

"Staff, Breakfast and Parking"

"Friendly, helpful staff. Beautiful, dog friendly place."