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"I was given an accessible room equipped with a wheelchair shower. While I am ambulatory, I thought it ironic that with the building equipped with an accessible guest room, there were no curb ramps anywhere along the parking lot curb for a wheelchair to gain access to the main entrance. It should be noted that this omission is a violation of The Americans With Disabilities Act (ADA) and should be corrected."

"Breakfast very poor quality."

"This would be a good place for a quick stop. I was here with my family of four for two nights (children 11 and 4), and the double beds were just too small for us. The hotel was clean, the staff was super nice, and the pool area was very enjoyable. The breakfast was better than I would have thought and offered a variety (eggs, sausage, donuts, fruit, etc), and it is very reasonably priced."

"Only stayed one night but location and price was perfect, bed comfortable. Pillows could be better and i picked up a piece of trash in bath that had been overlooked by cleaning staff. Overall a very good choice!"

"Clean rooms, clean bed, clean shower, very good water pressure in the shower, staff were friendly and helpful. Also, the included breakfast was very good! I definitely intend to stay here again in the future. :)"

"Breakfast the second morning was excellent. The buffet was impeccably maintsined and delicious!"

"We’ve stayed here many times and always enjoyed it. This time we had a surprise - at 1:30am the fire alarm went off throughout the whole building. We eventually got the “all clear” but never found out what happened."

"Nice room, helpful staff, clean, pool hot tub area, yummy breakfast"

"Everything was great except the bed. It was just too hard and had to keep moving my body to not get hurt laying down."

"The room was clean the bathroom was clean. All of the staff was very nice. The bathroom had a built in night light that was very helpful. The breakfast had a good selection of items. The bed and pillows were comfortable. I had a room facing the highway so there was a little noise but not bad. If you are a light sleeper maybe request a room on the other side of the hotel. It is a good location that is close to The Wilds and the Appalachian Wildlife Center."

"No frills, which is perfect for me. Great staff, especially the gentleman in the evening. Quite helpful. Good breakfast."

"I did miss having a coffee maker in my room."

"I paid extra for a bigger room, but the receptionist gave me a small standard one. When I demanded a refund, he rudely refused and said they don’t do refunds. He was extremely rude and unhelpful. Only after I made a scene did he finally give me the upgraded room — which didn’t even have a fridge, although it was supposed to. Terrible service!"

"No elevator, back entrance door that was supposed to open with key card pulled open without using keycard, fire doors propped open, non-smoking room smelled like an ashtray, TV remote did not work , half a roll of toilet paper and no extra, gross food in the freezer, bed very uncomfortable. Staff very rude When we asked for a working remote."

"!"

"clean room"

"It’s okay. Everyone was super friendly. Very limited information upon arrival. "

"One site (can’t remember) listed it as a 3 star property. Wish I had questioned that, bc it’s 2 stars. And there were definitely nicer (and cleaner!) 2 star properties alongside (like Microtel). Staff were super nice, but the carpet on the elevator was pretty gross. Our room was clean, but the whole floor (including the room) smelled strongly of cigarettes. And the hallways were creepy dark."