Arrived and picked up my key. When she asked if I wanted upstairs or downstairs, I requested quiet, was given 141, right by the freeway. LOUD!
While more was dingy and run down. Room smelled of light bleach, appeared clean at first. I unloaded my car, put on a jacket, hit the head and prepared to go.
Then I noticed: Toilet seat was loose, barely fastened to toilet, nightstands had clear, sticky residue all over. TV was covered in gross little handprints.
I asked for someone to address/clean issues while I was out. Was offered another room instead. i declined because I was tight on time and I had to go. Agent Said she would have someone take care if it.
Upon my 945 arrival, I enter my room with no change. I visited same attendant, mention room hasn’t been addressed, she then says there’s no housekeeping on duty and offers to switch my room, Offering one up front that is much quieter (which I asked for before).
The room, upstairs And near the front of the building, facing main entrance, Slightly larger, no cleaner. 15” dark stain on green chair in room 202. Gross. Two TV remotes for some reason, one is totally encrusted in grossness, carpet felt sticky, coffeemaker visibly dirty INSIDE.
Hot tub also broken (surprise :/)
Zero stars of I could. Staff was nice but inexperienced and without tools for success. Facilities were crazy and need a major refresh.
Tuba music and the seven cop cars stationed out 202’s window were also not very fun.