4/10 - Kém
Patricia
15/06/2025
Không thích: Nhân viên & dịch vụ
I was unable to check in when I arrived at the property. I did not have the same credit card that I had used to make my reservation on my person. I had a debit card and cash but that was not acceptable. I was told I could use someone else's card. I had been dropped off by friends while they went off to check into different hotels and would not be back for at least an hour. The manager told me that I could sit in the lobby while I waited for their return. So there I sat with all my paddling gear plus folding chair and lifejacket An hour later I was able to check in using my friend's card. Total waste of time! This is an expensive place to stay and it's really not worth the extra costs. Meals in the restuarant on site are also costly. For example I was charged $3.00 for a glass of milk that I had poured at the coffee center. I could have had coffee for free but not milk apparently. Also there wasn't even a paper cup or coffee cup in the room to use when I wanted to get a drink of water. In summary its expensive and not very "friendly" or guest oriented. I wouldn't stay there again.
Patricia
Lưu trú 1 đêm vào Tháng 6, 2025