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Nhận xét về Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

2.5 out of 5
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld
1719 Cable Ranch Road, San Antonio, TX

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 680/1007 nhận xét" "
Đánh giá 8 - Tốt. 181/1007 nhận xét" "
Đánh giá 6 - Được. 72/1007 nhận xét" "
Đánh giá 4 - Kém. 36/1007 nhận xét" "
Đánh giá 2 - Tồi. 38/1007 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Fanny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the breakfast!!! It was definitely clean and comfy. Didn’t like the parking situation. There was a lot of cars just parked in front of the building and the other way to get on the property was blocked by a gate.
Lưu trú 1 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 25/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

8/10 - Tốt

Stefanie

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Prooperty was dine, employees were helpful and kind. Parking was hard to find. And I was nervous aftee reading about frequent car break ins. Nothing happened to ours thank goodness and the hotel is trying to make it more safe. They did hire a night security.
Lưu trú 4 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 25/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

8/10 - Tốt

Chelsey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Good stay. Furniture a little worn. Overall quiet- can hear people walking around above you, but hopefully you have a decent upstairs neighbor or else could be a little annoying. Overall decent place.
Lưu trú 3 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 25/05/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay, and we hope to see you again whenever your travels bring you back to San Antonio Texas hopefully no more noisy neighbors !Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Rafaela

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very pleasant! Thank you
Lưu trú 1 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 25/05/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Nilda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. Very clean . Staff nice . Breakfast superb . All in all will recommend to others.
Lưu trú 5 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 24/05/2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for your kind words towards our staff. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very happy to hear that we could be your home away from home!! It was so great to meet you and we hope to see you in the near future!

10/10 - Xuất sắc

Guillermo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing was that they didn’t clean our room.
Lưu trú 2 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 24/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations.Again, thank you for your feedback. My Sincere Apologizes,Andrea HansonGuest Service Manager

8/10 - Tốt

Ellie

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
I enjoy my visit with your hotel very much
Lưu trú 3 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 24/05/2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for your kind words towards our staff. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very happy to hear that we could be your home away from home!! It was so great to meet you and we hope to see you in the near future!

10/10 - Xuất sắc

leonel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hands down best location to come see your Airmen graduate
Lưu trú 4 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 24/05/2024
Thank you for allowing Hampton Inn Lackland/Sea World to host you and your family. We're proud to earn high marks on our attentive service, Great customer service, and convenient proximity to local attractions. We hope you all had a wonderful getaway and we look forward to welcoming you again for another fantastic stay in the future.Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Misty

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone was great room was clean
Lưu trú 2 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 24/05/2024
Thank you for allowing Hampton Inn Lackland/Sea World to host you and your family. We're proud to earn high marks on our attentive service, Great customer service, and convenient proximity to local attractions. We hope you all had a wonderful getaway and we look forward to welcoming you again for another fantastic stay in the future.Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

edgar

Đi cùng gia đình
Muy limpia tranquila
Lưu trú 1 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 18/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable munchos gracias. Sincerely,Andrea HansonGuest Service Manager

6/10 - Được

Tiffany

Lưu trú 2 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 18/05/2024
Thank you for allowing Hampton Inn Lackland/Sea World to host you and your family. We're proud to earn high marks on our attentive service, Great customer service, and convenient proximity to local attractions. We hope you all had a wonderful getaway and we look forward to welcoming you again for another fantastic stay in the future.Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

TANYA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a very nice hotel, very clean and was quiet.
Lưu trú 2 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 18/05/2024
We're proud to have earned your recommendation. Thank you for reviewing your stay and sharing your experience of your visit here with us witch including our attentive service, unique amenities, and clean and comfortable guest rooms. We're glad you had a bit of downtime to explore our fun, family-friendly activities in our hotel and at the surrounding areas. They're just one of the reasons why Hampton Inn Lackland/SeaWorld is the ideal choice for guests of all ages. It was our pleasure to host you and we look forward to welcoming you again in the future!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Alfredo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay!
Lưu trú 1 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 18/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

4/10 - Kém

Lisa

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Our car got broken into and the police and staff of the hotel were not interested in helping.
Lưu trú 3 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 10/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations we know there can always be more done to help in areas needed so we apricate all feedback.Again, thank you for your input. My Sincere Apologizes,

6/10 - Được

Louis

Đi cùng gia đình
House cleaning supposed to be every other day. Not so much. Had to get our own towels from the desk. Dirty wet towel hanging behind the bathroom door when we arrived. Disappointed.
Lưu trú 4 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 10/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations we know there can always be more done to help in areas needed so we apricate all feedback.Again, thank you for your input. My Sincere Apologizes,

4/10 - Kém

LeGia

Thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 10/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations we know there can always be more done to help in areas needed so we apricate all feedback.Again, thank you for your input. My Sincere Apologizes

10/10 - Xuất sắc

Angel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was my first time staying there and my family loved it especially for the break excellent service overall I'll give this one a 5
Lưu trú 1 đêm vào Tháng 5, 2024
Andrea Hanson GSM trả lời vào 06/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

8/10 - Tốt

Steven

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have no complaints other than the fact that there was no housekeeping done in our room while we were out which was the majority of the time we spent there. My son and I really didn’t care about the beds not being made; other folks may find that a problem. Aside from that the hotel was clean and the staff was fine.
Lưu trú 3 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 06/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Amanda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was very happy with my stay here! Close to where I need to go. Clean and comfortable place
Lưu trú 4 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and thanks for mentioning our nice clean rooms we do strive to keep the place well maintained here so we are pleased to hear your feedback. We hope you will visit us again and hope to make your experience just as memorable!

4/10 - Kém

Brandi

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff park at the check in entrance blocking traffic flow. When asked about this and if the vehicles could be moved a staff member said if it isn't his car, he can't do anything about it. He also said that the staff park at the entrance because they don't want their vehicles broken in to. That night 7 vehicles were vandalized and burglarized.
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations.Again, thank you for your feedback. My Sincere Apologizes,Andrea Hanson

6/10 - Được

Judith

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations.Again, thank you for your feedback. My Sincere Apologizes,Andrea Hanson

10/10 - Xuất sắc

Samuel

Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 24/05/2024
Thank you for allowing Hampton Inn Lackland/Sea World to host you and your family. We're proud to earn high marks on our attentive service, Great customer service, and convenient proximity to local attractions. We hope you all had a wonderful getaway and we look forward to welcoming you again for another fantastic stay in the future.Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

jose, Allen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were all friendly and efficient and constantly making sure the place was clean.
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for your kind words towards our staff. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very happy to hear that we could be your home away from home!! It was so great to meet you and we hope to see you in the near future!Andrea Hanson GSM

6/10 - Được

Tracy

Thích: Nhân viên & dịch vụ
Our vehicle was broken into and window was broken.
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations we know there can always be more done to help in areas needed so we apricate all feedback.Again, thank you for your input. My Sincere Apologizes,Andrea Hanson GSM

10/10 - Xuất sắc

Ollie, Santo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea Hanson

4/10 - Kém

Troy

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No scheduled cleaning service, front desk clerk non existent, rooms are dated, wall paper peeling, AC makes noise. When I did see a front desk clerk she was not helpful and seemed disinterested in my concerns…
Lưu trú 4 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations.Again, thank you for your feedback. My Sincere Apologizes,Andrea Hanson GSM

6/10 - Được

Tara

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations.Again, thank you for your feedback. My Sincere Apologizes,Andrea Hanson GSM

10/10 - Xuất sắc

Edward

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was just perfect for us.
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 26/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea Hanson

8/10 - Tốt

Norketha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parking was bad but overall it was ok
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 26/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea Hanson

10/10 - Xuất sắc

Lauren

Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 18/05/2024
We're proud to have earned your recommendation. Thank you for reviewing your stay and sharing your experience of your visit here with us witch including our attentive service, unique amenities, and clean and comfortable guest rooms. We're glad you had a bit of downtime to explore our fun, family-friendly activities in our hotel and at the surrounding areas. They're just one of the reasons why Hampton Inn Lackland/SeaWorld is the ideal choice for guests of all ages. It was our pleasure to host you and we look forward to welcoming you again in the future!Sincerely,Andrea HansonGuest Service Manager

6/10 - Được

Monica Isabel

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
No nos limpiaban la habitación, tenías que hablar un día antes para que te programaran y si no te salías a la hora que la mucama llegaba ya se te paso la oportunidad de que te la limpiaran, la mucama muy grosera
Lưu trú 3 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you for your review and feedback! I am very sorry for the mishap with housekeeping and thank you for bringing it to our attention. We greatly appreciate you staying with us and hope to have an opportunity to better your experience here at the Hampton Inn Lackland/SeaWorld. My Sincere apology,Andrea HansonGuest Service Manager

6/10 - Được

Scott

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It wasn't really safe.
Lưu trú 1 đêm vào Tháng 1, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations we know there can always be more done to help in areas needed so we apricate all feedback.Again, thank you for your input. My Sincere Apologizes,Andrea Hanson GSM

10/10 - Xuất sắc

Sherry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thank you for a wonderful and clean stay!
Lưu trú 3 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

alicia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great escape for husband and I. Enjoyed the peace and quiet
Lưu trú 1 đêm vào Tháng 2, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Alizeh, Houston

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very quiet & everyone was very friendly. I will say breakfast can get pretty full just because it’s a small dining area so just get an early start if you don’t like a crowd but otherwise it was nice 😊 👍
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

4/10 - Kém

Erica Heather

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shoes stuck to the carpet. Beds were absolutely terrible to lay on. The sofa bed was more comfortable to sleep on. Not a nice area to stay in safety wise. Someone had their car window busted out next to my car
Lưu trú 3 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you for your review and feedback! I am very sorry for the mishap with housekeeping and thank you for bringing it to our attention. We greatly appreciate you staying with us and hope to have an opportunity to better your experience here at the Hampton Inn Lackland/SeaWorld. My Sincere apology,Andrea HansonGuest Service Manager

6/10 - Được

Sharay

The only suggestion I have is to invest in new beds..mattress was very hard
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

8/10 - Tốt

Glenn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

2/10 - Tồi

Cristian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Andrea N Luis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 25/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

YI

Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 06/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea HansonGuest Service Manager

8/10 - Tốt

Ruth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to sea world and walking distance to main event.
Lưu trú 2 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 12/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

Jesus

Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 10/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

CAROLINA

Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 01/05/2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and hope to make your experience just as memorable. Sincerely,Andrea Hanson

10/10 - Xuất sắc

NICOLE

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service, room, and breakfast
Lưu trú 1 đêm vào Tháng 4, 2024
Andrea Hanson GSM trả lời vào 10/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea HansonGuest Service Manager

10/10 - Xuất sắc

cesar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to Sea world
Lưu trú 2 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 02/04/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea Hanson

4/10 - Kém

Edgar

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
The room carpet was filthy, this was a family trip and we trusted the high score, maybe there should be two scores, one from individuals staying for work, and another for families looking for a nice clean place.
Lưu trú 3 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 29/03/2024
Thank you for taking the time to review our hotel, as we take guest satisfaction seriously at Hilton.Please accept our apologies for not meeting your expectations.Again, thank you for your feedback. My Sincere Apologizes,Andrea Hanson

8/10 - Tốt

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 28/03/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea Hanson

10/10 - Xuất sắc

Myra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was great, breakfast was good, and location convenient to the Air Force base.
Lưu trú 3 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 28/03/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea Hanson

10/10 - Xuất sắc

Martha

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Good customer service. Friendly people
Lưu trú 2 đêm vào Tháng 3, 2024
Andrea Hanson GSM trả lời vào 28/03/2024
Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio Texas!Sincerely,Andrea Hanson