Cottages in San Bernardino County

"Managed very unprofessional, rude disrespectful . I have never been treated that way in my life. Its shameful to have someone in that position who isn't relatable to her customers. I'd never recommend this hotel to anyone. I dont care how convenient it may be. She shouldn't have such a high position if she cant converse with the people staying there on a level that's inviting and friendly. Remodel the hotel, but get a new staff as well."

"The place is nice...right next to the lake..room was cleaned and super quiet. I love it."

"The room was well set out and spotless. The amenities were great with the pool and firepit - we didn't use them but awesome for people who want to socialise of an evening."

"This was a quick weekend trip with my bestie checking in late on a Friday night and checking out early morning on a Tuesday. We couldn’t have asked for a better hotel. The rooms and property were very clean, up to date on furnishings and the staff was excellent. You must drop by and say hello to Vincent at the front desk, he is the best host and was so friendly. Plenty of parking, located on the grounds of a mall with plenty of food options nearby. It is located right next to the freeway but you cannot hear a thing. The hotel is quiet and not in the bustle of the city. Perfect for what we needed and we will definitely stay here again. Close drive to all the things we needed to get to. Thank you Ayres Chino Hills, all the way from Hawaii."

"W"

"I stay here often and am always impressed."

"This hotel was OK. It was an odd set up in the room and the Jacuzzi was broke again. Every time I stayed there something’s wrong with the Jacuzzi."

"I have dated this hotel previously. This time they put me in the east Tower. The bed was horrible. The water pressure was horrible. The towels felt like sandpaper. They do offer a breakfast, but it should be free. We shouldn’t have to pay $10 a person or I press it that I would get free at different hotels. "

"Front desk staff was lovely, but the property itself needs work. Our room had a musty, stale smell, the toilet was broken (though fixed promptly when I asked), and the bedside table had something sticky on it.Gym had no working water cooler or cups. This property has seen better days… Given the many hotels near the airport, I would choose a different spot."