2/10 - Tồi
Nicole
10/11/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ
I had inquired Thursday evening about getting an earlier checkin for my stay (4pm check in is so late, and I was in town to attend a wedding, which started at 4pm) and they told me to call Saturday morning to see if rooms would be ready. I called at 10am, to which the girl at the front desk said to call around 12:30 since the earliest check in they’d do is 1. I call then, she says I need to come down in person and there is nothing they can do over the phone. I checked in at 3:45 after luckily being able to get ready at a friends place, and she still said I was “early”. Then this morning, with my 10am checkout time, I came back to my room around 9:40am and my keys weren’t working. I go to the front desk and the man working says “oh we just had people check in, hopefully there wasn’t a glitch in the system” ??? Shouldn’t there be some parameters to ensure new guests wouldn’t be given a room that wasn’t yet checked out? And how are people checking in before 10am when I was told the earliest check in time was 1pm? Just suspicious and super odd. I’ll never recommend this place for a stay.
Nicole
Lưu trú 1 đêm vào Tháng 11, 2025
