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Nhận xét về Hotel Caza Fisherman's Wharf

4 out of 5
Hotel Caza Fisherman's Wharf
1300 Columbus Avenue, San Francisco, CA

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 2359/3555 nhận xét" "
Đánh giá 8 - Tốt. 788/3555 nhận xét" "
Đánh giá 6 - Được. 241/3555 nhận xét" "
Đánh giá 4 - Kém. 99/3555 nhận xét" "
Đánh giá 2 - Tồi. 68/3555 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Carralena

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Terrible experience. We were overcharged by $300 and the manager was rude and not very helpful at all. Not once did they apologize for the inconvenience. They tried to tell me the charge was normal until I explained it for the fifth time and they said well your bank will return the money to you under their own process.

8/10 - Tốt

Kamonh, Magnolia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
It was noisy, the cable car /bus noise. The vanity was small, light in the bathroom was dim and ac in room was loud. It was clean and we stayed two nights, so we could tour the area . There is a good breakfast restaurant 8AM across the street from it was really good! The staff was friendly and helpful!
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 25/05/2024
Hello Kamonh, We love that you discovered the breakfast options at 8 AM, and that you found our hotel to be clean and perfectly situated for exploring the city. We wish noise had not encroached, and we know we can situate you in just the right room for a quieter night's rest the next time you are in the city.Kind regards,The team at Hotel Caza

6/10 - Được

Michelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel an sich ist ok, jedoch sind 75$ pro Nacht für einen Parkplatz, der direkt an der Straße liegt und ungesichert ist (bis auf eine Schranke, um die man herumlaufen kann) eine Frechheit. Das Zimmer hat nicht mal einen Kühlschrank und die Umgebung ist alles andere als schön. Einziger Pluspunkt ist die Nähe zur Fisherman’s Wharf.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 25/05/2024
Hello Michelle,While we are glad you enjoyed our proximity to Fisherman's Wharf, we wish you had found more to love about our neighborhood and had felt the value of our secure parking. We hope we can earn your full confidence one day.Kind regards,The team at Hotel Caza

10/10 - Xuất sắc

Nicholas, Eltham

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Second time staying and will stay again toward end of year. Friendly service and great location.
Lưu trú 5 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 25/05/2024
Hello Nicholas,We love hearing from our repeat guests, and it is always a pleasure to welcome you to the city! You are now part of the Hotel Caza family and we can't wait for your stay toward the end of the year.Cheers,The team at Hotel Caza

8/10 - Tốt

Lynda, Regina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were great
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 25/05/2024
Good afternoon Lynda,We loved hosting you in San Francisco and we would love to welcome you back for another visit to the bay soon. We hope you took advantage of our many unique offers, bay views, and prime location! Warm regards,The team at Hotel Caza

8/10 - Tốt

john, Reseda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ty
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 25/05/2024
Hello John,Thank you for joining us! It was a delight to introduce you to the friendly service and extensive amenities you can always expect from us at Hotel Caza, and we hope to welcome you back soon.Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

Candace

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet, clean and accessible underground parking.
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 24/05/2024
Good afternoon Candace,Thank you for embracing our quiet, clean and well-situated hotel in the city, and that you took advantage of our secure parking.Until next time!Warm regards,The team at Hotel Caza

8/10 - Tốt

Lee Ann

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
My wife and I are in our 70’s and we flew in from Canada and used BART from the airport to the hotel and topped up our cards to return to the airport the same way by train. My wife talked to a young women at the front desk and told us the train station opened at 4 am which was good because our plane was scheduled for 6:30 am and she ordered a taxi for 3:30 am in the morning. The taxi came on time and dropped us at the train station (Embarcadero?) but we found it closed! We stood on the street corner in the dark with all our luggage and felt extremely vulnerable. We found out the train did not open up for business until 5 am and this would be too late for us as we would miss our plane. We called for another taxi and just made it to the airport on time. Please ensure staff are familiar with BART operating hours. I don’t know why they operate a train service that does not help people leaving on early flights out of SFO and they need to make people know this ahead of time or better still open the train service up at 4 am.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 24/05/2024
Hello JoAnne,It was our pleasure to provide the ideal San Francisco location and services! We would love to host you again should your travels allow.Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Mykhaylo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent choice for a family vacation. Everything is within walking distance. Hotel is clean! Everything is at a high level!
Lưu trú 5 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 23/05/2024
Good afternoon Mykhaylo,Excellent is a word we love to hear! Thank you for entrusting us with your family vacation to the city, and we're glad you found our location ideal. We agree we are walkable to the best sights and tours, and we hope you all had fun in our lobby's Game Zone and in our heated pool during your downtime!Cheers,Your friends at Hotel Caza

10/10 - Xuất sắc

JoAnne Marie, Inver Grove Heights

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 23/05/2024
Hello JoAnne,It was our pleasure to provide the ideal San Francisco location and services! We would love to host you again should your travels allow.Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Janine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 22/05/2024
Hello Janine,It was our pleasure to extend the warm welcome we are known for, and we hope you loved our many unique amenities as well. We would welcome the chance to see you again!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

grace

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 23/05/2024
Hello Grace,Thank you for sharing your top score with us! We loved hosting your San Francisco experience and hope to make more memories with you soon.Warm regards,Your friends at Hotel Caza

8/10 - Tốt

Brian Vincent

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed the property. They need to keep the bar area open on nights other than just the weekends.
Lưu trú 5 đêm vào Tháng 3, 2024
Hotel Caza trả lời vào 22/05/2024
Hello Brian,We appreciate your feedback on our CAZBAR hours, and we hope we can welcome you back soon to enjoy our fun-filled property again!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Anna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and accessible to the wharf
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 20/05/2024
Good afternoon Anna,It was our pleasure to provide a clean, comfortable, and well-located landing spot in the city! Until next time!Warm regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Robert

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kid that checked us in was awesomel
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 20/05/2024
Hello Robert,We will pass along your compliments to our friendly reception team! We love that your stay started off on such a friendly front, and we trust you enjoyed the remainder of your time with us as well!Hurry back!Cheers,Your friends at Hotel Caza

6/10 - Được

Jaime

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The cleaning staff were great. The front desk staff were a bit hit or miss - a couple were friendly and helpful and a couple seemed like they didn’t even want to be there. Our room needed repairs; there were dents in the ceilings and the walls. The floors are uneven and our door didn’t auto shut, we had to pull it shut to make sure it latched. The amenities are only OK, I expected more and have received more from comparable hotels. The location is great, close to the wharf and bus stops taking us anywhere we wanted to go. Overall, it was good but I wouldn’t classify it as exceptional.
Lưu trú 5 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 20/05/2024
Hello Jaime,Thank you for sharing your valued feedback. We will pass along your compliments to our housekeeping team and will review your experience with our front desk.You are correct to expect a perfect room upon arrival, and we apologize for the maintenance issues you describe. We share your love for our location here by Fisherman's Wharf, and we know we can win your heart in full should you join us again.Kind regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Robert, Eagan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel; would stay again. Location ten minute walk from Fisherman’s Wharf and Ghirardelli Sqaure and other big attractions. Rooms are spacious, clean and well furnished. Lobby and other common areas have good seating and many games. Only concern is that the lights in the bathroom have a timer and motion sensor positioned around the corner from the toilet and shower, but there is no signage to indicate that. As a result, multiple members of our family had the lights shut off while they were in the shower, leaving them in total darkness. And that was quite dangerous for my 90 year old mother.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 17/05/2024
Good afternoon Robert,We love that you joined us by Fisherman's Wharf, and we appreciate your top score more than we can say! Thank you for resting so comfortably in our large rooms and we appreciate your feedback on our bathroom light, which we will pass along to our team. We do not want our guests in darkness!Thank you for your feedback and we hope we can count on your return one day.Kind regards,The team at Hotel Caza

8/10 - Tốt

Juventina, San Jose

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 20/05/2024
Good afternoon Juventina,Thank you for taking the time from your day to share your positive score with us. We would love to have you back!Cheers,Your friends at Hotel Caza

10/10 - Xuất sắc

Charlynn Carol

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the games area. Beautiful rooms and property overall, great service! I wish the pool was warmer or had a hot tub. Also our room overlooked an alleyway and was quite noisy at night, so I would not suggest a room on that side of the building (room numbers in the 240s). Lastly the water pressue wasn't very good.
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 16/05/2024
Hello Charlynn,We're so glad you had fun in our Game Zone, and we appreciate your suggestions for our heated pool area. Next time, we look forward to situating you in the perfect space to enjoy views of the bay!Warm regards,The team at Hotel Caza

8/10 - Tốt

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and convent to Fisherman’s Wharf. Limited dining facilities which only covers a continental breakfast.
Lưu trú 6 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 15/05/2024
Hello John,Thank you for joining us here by the bay! We hope you explored the many dining options in our Fisherman's Wharf neighborhood, and we hope we can host you again!Warm regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Cindy, Elk Grove

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love the Caza.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 13/05/2024
Hello Cindy,What a pleasure to earn your top score! Hurry back!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

MARIA, Canyon Country

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 13/05/2024
Good afternoon Maria,We are glad to earn your endorsement! Thank you for making yourself at home with us here by the bay, and do hurry back!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

MARIA DEL CARMEN

Excelente
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 13/05/2024
Hello Maria,Excellence is what we strive for everyday, and we love knowing we delivered! Thank you for entrusting Hotel Caza with your San Francisco stay, and we hope to see you again soon!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

Rosemary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Conveniently located to walk or hike to Tunnel Tops
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 13/05/2024
Good afternoon Rosemary,As you noted, our location shines here by Fisherman's Wharf! Thank you for allowing us to be your home base in the city, and we hope to repeat the experience soon!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Karina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was our second time staying at this hotel. We love the cozy atmosphere there and easy in-out parking. Staff is friendly. Rooms are clean.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 09/05/2024
Good afternoon Karina,Welcome back! We are delighted to have earned your loyalty and love hearing that once again, you enjoyed a cozy and convenient stay! Come back to see us again soon!Cheers,The team at Hotel Caza

8/10 - Tốt

Sanja

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel ist sehr gut gelegen. Unser Zimmer war sauber und das Personal freundlich. Parkplätze sind vor dem Hotel vorhanden. Leider gab es keinen Kühlschrank im Zimmer, jedoch konnte man sich an der Eismaschine Eis holen. Uns hat auch etwas der Rauchgeruch im Bad gestört, der durch die Lüftung kam. Ansonsten aber wirklich ein tolles Hotel!
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 08/05/2024
Hello Sanja,We are glad to hear that your stay proved so positive overall! Thank you for embracing our location in the city, and we're happy to note that our team proved friendly and ready to serve at every turn. We apologize for any scent from your vents in the bathroom and next time, we would be happy to provide you with a fridge upon request.Until then!Warm regards,The team at Hotel Caza

6/10 - Được

Elizabeth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
There was a hidden “amenities” fee that was disclosed when we arrived. It was $30/da for WiFi and bikes I had no interest in using.
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 08/05/2024
Good afternoon Elizabeth,We apologize if our amenities fee was not clear to you before arrival, as we do strive to ensure this fee is listed visibly on our website and pre-arrival information. We hope you did utilize some of the other included perks, such as our pool, Game Zone, water stations, gym, morning coffee and tea, and evening cookies and milk.Kind regards,The team at Hotel Caza

10/10 - Xuất sắc

daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
have stayed here many times, feels like visiting friends and family. Staff are very professional and will look after you. Really great.
Lưu trú 2 đêm vào Tháng 2, 2024
Hotel Caza trả lời vào 07/05/2024
Hello Daniel,Welcome back home to Hotel Caza! We are delighted it always feels like visiting friends when you arrive, and we can't wait for your next stay!Cheers,Your friends at Hotel Caza

8/10 - Tốt

JOEL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
NO ME PARECIO QUE NOS DIERAN UNA HABITACION PARA MINUSVALIDOS Y QUE NO SE NOS CAMBIO, PERO TAMBIEN NOS DEJARON UN DIA SIN SRREGLO DE LA HABITACION
Hotel Caza trả lời vào 07/05/2024
Good afternoon Joel,We apologize for any misunderstanding regarding your preferred room type, and we apologize for failing to situate you in an accessible space should you have needed one. We will also review your feedback with our cleaning crew to ensure no rooms escape their attention in the future.We hope we can earn your full faith in us one day.Kind regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Jose

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 08/05/2024
Good afternoon Jose,We enjoyed hosting you at Hotel Caza, and we hope you found our Game Zone, heated pool, gym, bike rentals, water stations, and more to enhance your stay!Warm regards,The team at Hotel Caza

8/10 - Tốt

Rik

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was great.
Lưu trú 4 đêm vào Tháng 3, 2024
Hotel Caza trả lời vào 06/05/2024
Good afternoon Rik,Thank you for sharing your positive feedback with our hardworking and caring team here at Hotel Caza! We hope to see you again!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Kaithlen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
10/10 recommend! Would definitely stay here again. Perfect if traveling with kids! The lobby has something for everyone. Bar, games and activities for adults and kids, very family friendly. Hotel was super clean, once you walk into the lobby, there is a very nice scent. A lot of things are in walking distance, and if needing to park, parking space was spacious.
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 06/05/2024
Hello Kaithlen,We appreciate your enthusiastic endorsement! We love knowing you will be back to see us the next time you're in the city, and we are delighted the kids enjoyed our Game Zone! Our lobby does indeed have something for everyone! We're glad you enjoyed our signature scent, and that you found so much to see and do within walking distance.Until next time!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

Yukihiro

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
週末だったので混み合っており、お部屋のアップグレードはされていなかったようですがアーリーチェックインと提携レストランの割引は受ける事ができました。部屋の広さは十分で朝のコーヒーサービスと夜のミルクのサービスも有り難かったです。ミュニメトロの始発駅も直ぐで便利です。スーパーや飲食店も徒歩圏内にあります。スタッフの皆さんがどの方に会っても気持ちよく分かりやすく説明してくださり快適に過ごす方ができました。価格に十分見合うのではないでしょうか。またサンフランシスコに来る際にはお世話になりたいとも思っています。有り難うございました。
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 06/05/2024
Hello Yukihiro,Thank you for your feedback and top score! We are glad we could situate you in your room early, and that you took advantage of our area discounts to restaurants. We know our hotel can get popular on weekends, and we're glad our team ensured you felt well-cared for throughout your stay.We hope we can take good care of you again soon!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

ROBERTO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 06/05/2024
Hello Roberto,Thank you for taking the time out of your day to share your top score! We hope we can make you at home with us again by Fisherman's Wharf soon!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

Ian G

Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 25/05/2024
Good afternoon Ian,Greetings from Fisherman's Wharf! We hope you can join us again soon for more adventures in the city! Our family-friendly and comfortable hotel awaits!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Emad

Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 06/05/2024
Good afternoon Emad,It was a pleasure to host you in the city, and we hope we can serve as your home base again one day soon.Kind regards,The team at Hotel Caza

8/10 - Tốt

TAMARA ISABEL CARRILLO

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Me gustó su ubicación y no me gustó que me dieron habitación para minusválidos y no nos cambiaron,
Lưu trú 7 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 06/05/2024
Hello Tamara,We are glad our location shone for you, though we wish we had been able to assist you with a move to a different room. We hope you'll give us another chance to win your heart in full one day.Kind regards,The team at Hotel Caza

10/10 - Xuất sắc

Jeffrey

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel, excellent staff
Lưu trú 4 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 06/05/2024
Hello Jeffrey,Thank you for joining us for a five-star stay! We loved hosting you in the city and we hope you will remember Hotel Caza for future visits!Warm regards,The team at Hotel Caza

8/10 - Tốt

Sean

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was clean. AC unit in our room was very noisy.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 06/05/2024
Good afternoon Sean,We will share your compliments with our hardworking housekeeping team, and though we wish AC noise had not interrupted your rest, we are glad you enjoyed a positive stay overall. We know we can earn your top score next time, and to that end, hope to see you again.Warm regards,The team at Hotel Caza

8/10 - Tốt

Carsten

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Der Fenster Blick war schlecht
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Caza trả lời vào 06/05/2024
Good afternoon Carsten,Thank you for joining us for a positive stay in the city! We do wish we had been able to ensure a more inspiring view from your room, however, and we look forward to making this right next time!Cheers,The team at Hotel Caza

8/10 - Tốt

Caroline

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
:-)
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 06/05/2024
Hello Caroline,What a treat to find your positive score waiting for us! We hope we can make you at home with us in Fisherman's Wharf again!Kind regards,The team at Hotel Caza

10/10 - Xuất sắc

Ma Rhodora

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 24/05/2024
Hello Ma,Greetings from Fisherman's Wharf! We appreciate your top score and we hope we can count on seeing you again the next time your travel plans bring you to the city!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable bed and great rain shower. Bathroom is spacious and clean. The hotel has close proximity to Ghirardeli Square and area in the vicinity is safe to walk around. Close to CVS as well. Overall, enjoyed my stay. I have recommended it to my friends who flew in from Dubai. They cancelled their prior booking at another hotel and staye at Hotel Caza instead. I will definitely book this hotel again.
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 03/05/2024
Good afternoon Maria,What a pleasure to receive your five-star endorsement! We're glad you enjoyed our rain showers and spacious bathrooms, and our proximity to Ghiradelli Square and other attractions.Thank you for recommending us to others, and we hope we can entice you back for another stay soon! We would love to see you again.Warm regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Stephanie

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were incredibly nice and helpful. Especially Rachel!
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 03/05/2024
Hello Stephanie,We will be sure to share your lovely words with Rachel and the rest of our hardworking and caring team here at Hotel Caza. Please make yourself at home with us again one day!Warm regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Yukihiro

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ミニ冷蔵庫はリクエストする必要があります。電気ポットはリクエストしました。氷と飲料水は24時間サーバーがあり、朝にはコーヒーのサービス、夜にはミルクとオレオのサービスがありました。スタッフの方々は皆さん親切で丁寧です。ありがとうございます。
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 03/05/2024
Hello Yukihiro,We are glad you felt right at home with us, and that you discovered you could ask for a kettle upon arrival. Thank you for embracing our WaterFlo stations and we hope you'll be back for more cookies and milk and morning brew soon!Warm regards,The team at Hotel Caza

10/10 - Xuất sắc

Michelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super convenient to transportation, very walkable to Pier 39, Lombard St, Ghirardelli, and Chinatown. Great for families - cookies and milk at night as well as the super fun game room. Felt very safe when walking. Only downside was not great views from room and a little loud at night from the street. But I would absolutely stay again.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 02/05/2024
Hello Michelle,Thank you for embracing all that sets us apart here at Hotel Caza, from our milk and cookies hour to our proximity to Fisherman's Wharf, Pier 39, Ghiradelli, and more! We are glad you felt secure with us and next time, we look forward to ensuring you have a room with a view!Cheers,The team at Hotel Caza

10/10 - Xuất sắc

Angelica

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its very convenient for parking, walking, and family oriented.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 02/05/2024
Hello Angelica,We are glad you took advantage of our secure underground parking and enjoyed the family-oriented perks we offer, such as our Game Zone and pool, as well as our milk and cookies hour! We hope you all will join us again one day!Warm regards,Your friends at Hotel Caza

8/10 - Tốt

Flavio

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Nice hotel, in a safe area and very well connected with public transportation. The room was a bit noisy (ariation systems). Much can be done to improve the ecosustainability of the structure.
Hotel Caza trả lời vào 02/05/2024
Hello Flavio,As you noted, we are situated in a clean, safe area of the city with easy access to cable cars and public transit, and we're glad you took full advantage! We appreciate your feedback on where you see room for improvement, and we hope to earn your five-star approval the next time you are in the city.Warm regards,Your friends at Hotel Caza

6/10 - Được

Nasim

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good but the Lady who checked me in was rude and not helpful.
Lưu trú 4 đêm vào Tháng 4, 2024
Hotel Caza trả lời vào 02/05/2024
Good afternoon Nasim,We are glad almost everything about your stay proved positive, though we share your concern that you did not receive the warm welcome we are known for. We will review your feedback with our front desk team and we hope we can earn your top score in the future.Kind regards,Your friends at Hotel Caza

10/10 - Xuất sắc

Hayato

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Location!
Hotel Caza trả lời vào 02/05/2024
Hello Hayato,We agree that our location here by Fisherman's Wharf is ideal, and we hope you utilized our proximity to the cable car lines to further enjoy San Francisco! We would love to welcome you back for another stay soon.Kind regards,Your friends at Hotel Caza