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B&B Palazzo Tortoli

Travelers experience authentic Italian charm in San Gimignano's medieval center, with the perfect blend of exploration and relaxation at this welcoming B&B

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Located in San Gimignano City Centre, B&B Palazzo Tortoli offers a complimentary breakfast buffet. Guests can enjoy local specialties at the on-site coffee shop/cafe with WiFi. The attentive staff ensures a comfortable stay for everyone.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Room options

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Showing 3 of 3 rooms

View all photos for Romantic Double Room, 1 Bedroom, Non Smoking

Romantic Double Room, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Romantic Double Room, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Full-sized fridge/freezer
Portable fan
Private bathroom
Hairdryer
Bidet
Electric kettle
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Romantic Apartment, 2 Bedrooms

Romantic Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, electric kettle

Romantic Apartment, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Heating
Kitchen
Full-sized fridge/freezer
2 bedrooms
Portable fan
Private bathroom
  • Hill view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms

Panoramic Apartment, 2 Bedrooms | View from room

Panoramic Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
2 bedrooms
  • Hill view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
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About the area

Located in San Gimignano, B&B Palazzo Tortoli is in the city centre. Sovestro in Poggio Winery and Fattoria San Donato are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rocca of Montestaffoli and Alta Val d'Elsa River Park. The SottoVico Garden and Chianti Observatory are also worth visiting. Visit our San Gimignano travel guide
View more Town houses in San Gimignano
Map
Piazza Della Cisterna 22, San Gimignano, SI, 53037

What's nearby

  • Piazza della Cisterna which includes heritage architecture, a square or plaza and night scenes
    Piazza della Cisterna
    1 min walk - 0.0 km
  • Piazza Duomo which includes château or palace
    Piazza Duomo
    2 min walk - 0.2 km
  • landscapes of Italy. medieval San Gimignano - Tuscany, Shutterstock ID 383524231, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Client/Licensee: , Other:
    San Gimignano Communal Palace
    2 min walk - 0.2 km
  • Medieval Criminal and Torture Museum
    1 min walk - 0.0 km
  • Torre Grossa
    2 min walk - 0.2 km

Getting around

  • Poggibonsi-San Gimignano Station
    26 min drive
  • Peretola Airport (FLR)
    72 min drive

Restaurants

  • Pasticceria Armando & Marcella
    3 min walk
  • Riccapizza
    3 min walk
  • Bistrot Magnino
    5 min walk
  • Bar Boboli
    1 min walk
  • La Cittadella Cafe
    2 min walk

About this property

B&B Palazzo Tortoli

Affittacamere located in San Gimignano City Centre
B&B Palazzo Tortoli provides a coffee shop/cafe and more. Guests can connect to free in-room WiFi.
Other perks at this affittacamere include:
  • A round-trip airport shuttle (surcharge), express check-out and tour/ticket information
  • A front desk safe and smoke-free property
Room features
All guest rooms at B&B Palazzo Tortoli include comforts, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Showers, bidets and free toiletries
  • Wardrobes/cupboards, full-sized fridge/freezers and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 650 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room full-sized refrigerator/freezer

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer

More

  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 6:30 PM and 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Via Vecchia 66]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 145.00 per room (one-way)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 30 for check-in between 6:30 PM and 9:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Property Registration Number IT052028B4W5ECMNCN

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

B&B Palazzo Tortoli San Gimignano
Palazzo Tortoli San Gimignano
Palazzo Tortoli
B B Palazzo Tortoli
B B Palazzo Tortoli
B&b Palazzo Tortoli Gimignano
B&B Palazzo Tortoli Affittacamere
B&B Palazzo Tortoli San Gimignano
B&B Palazzo Tortoli Affittacamere San Gimignano

Frequently asked questions

Is B&B Palazzo Tortoli pet-friendly?

Yes, B&B Palazzo Tortoli allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at B&B Palazzo Tortoli?

There is free parking nearby.

What time is check-in at B&B Palazzo Tortoli?

Check-in start time: 2 PM; check-in end time: 6:30 PM. Late check-in is available from 6:30 PM to 9:30 PM for a fee of EUR 30.

What time is check-out at B&B Palazzo Tortoli?

Checkout is at 10 AM.

Does B&B Palazzo Tortoli provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145.00 per room applies.

Where is B&B Palazzo Tortoli located?

Located in San Gimignano City Centre, this affittacamere is steps away from Piazza della Cisterna, Medieval Criminal and Torture Museum and Galleria Continua. Casa e Torre Campatelli and Museo Civico are just steps away.

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Reviews

B&B Palazzo Tortoli Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 43 out of 61 reviews
Rating 8 - Good. 12 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

Reviews

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great B&B its right in the heart of the town. The rooms are very clean and have historical character. The staff are so friendly and helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
San Gimiagno is fantastic and our rooms were in an excellent location. Secure safe and historic. Wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could’ve stayed a few more days! Great Host and location
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel quaint town with plenty to see. Very helpful staff, nice delicious breakfast. We had a lovely time. The beds and pillows are very firm which takes getting used to but overall we were very impressed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and beautiful room with appropriate, functional antique furniture.
Stayed 1 night in Apr 2024

10/10 Excellent

Maeli

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating and welcoming staff. Prompt response, when asked.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in San Gimignano. Our host Andrea was very helpful and offered advice and information on what to see and do in the town. The apartment was spacious and clean and well equipped with everything we needed. The view from the window was spectacular. It was a bonus to have breakfast included. The location was perfect for exploring the town. We hope to return and highly recommend the apartment to family and friends.
Stayed 3 nights in May 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spartan

Arrived early, but clearly not very welcome and no possibility of early checkin. I had called both contact numbers to discuss checkin time but no reply and no opportunity to leave a message. We found the host sharp and business like. The room is up a lot of stairs and very spartan, no tea or coffee making facilities and plastic cups for water. It was noisy from guests above regularly moving furniture across solid floor at night and early morning. Unfortunately we had to leave before breakfast (only available after 8:30), so cannot comment on it. The toilet was difficult to flush and the seat was damaged and unsightly. A rather incongruous portable air-con unit spoils the authentic look of the room. The location was great, and the room has a great view of the Tuscan countryside, but wouldn't suit anyone with significant luggage.
Stayed 1 night in Oct 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
What a great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff/owners, the property and San Gimignano
Stayed 13 nights in Jul 2022

10/10 Excellent

Lillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not family or vacation friendly. This is for a local tourist that’s traveling with a backpack. There are about 80 stairs to get to your room, so take that into consideration for every time you have to go back to your room. There is also no air conditioning and the owner told us just keep your windows open. That was also not doable with the noise outside and all the birds that would fly inside bc there are no curtains or nets on windows. We went in may-June and it was cool outside but very very hot in the room so I can’t imagine staying here when hot outside. There is also parking but about a mile away and all uphill to go to this hotel. It was torture staying here with kids and when we asked to change room the person in charge was very rude.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Authentic

San Gimignano is beautiful and we are so glad we stayed here as the room is right in the historic city. We were lucky as our room was only up about 8 stairs (other rooms were another flight up). We didn’t read the check in procedures which require you to notify the owner 24 hours in advance. We just showed up and called the contact. Lucky for us he was on site to check in other guests. He was able to meet us at the public parking lot and we followed him with our car into the historic center in order to drop our bags. We then had to return the car to the parking lot and paid about 15 euros to leave our car over night. The room was authentic and beautiful but we didn’t have any glasses or a full roll of toilet paper (and ran out!). It may have been because they didn’t really expect us as we just showed up. Our host was incredibly kind.
View from our window.
Stayed 1 night in Sep 2022

8/10 Good

Giovanni

Ottima posizione. Stanza, servizi ed accoglienza nella norma.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es preciosa, justo en el centro de San Gimigiano, con una vista hermosa, muy bonita y limpia la habitación
Stayed 2 nights in Oct 2025

6/10 Okay

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amables pero el baño era muy pequeño. No era cómodo.
Stayed 3 nights in Sep 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulitissima e colazione fantastica
Stayed 2 nights in Oct 2023

8/10 Good

Lizz

Liked: Cleanliness, staff & service, property conditions & facilities

Mitt på torget

Mitt i smeten med bästa läget. Bra kommunikation med värden. Lite hård säng och ingen bra AC. Annars ett trevligt boende i historiska miljöer med trevlig frukost.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderschöne und historische Unterkunft mitten in San Gimignano. Zentraler geht es nicht. Super netter Vermieter. Wir haben bei ihm kostenfrei geparkt und er hat uns bis vor die Tür gefahren und dort wieder abgeholt. Sehr empfehlenswert!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione eccezionale. La stanza nella foto dà sulla piazza principale, e sembra di stare in un castello. Quella adiacente si affaccia su una bellissima campagna. Servizi essenziali (ovviamente non è un hotel) ma grande pulizia e gentilezza.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is the key with this property: We walked down the hillside from San Gimignano to check in at the B&B's farmhouse, a 15-minute walk down a lovely country road, providing the most amazing views of San Gimignano from outside the walls. There, we arrived just as the proprietors were bottling their vin santo -- to our luck! We enjoyed a glass (or two!) with biscotti, alongside Andrea, Francesco, Carla and another couple staying at the farm. What a welcome! We welcomed a ride to our B&B, right on the Piazza delle Cisterna. We walked up a few flights, and when our host flung open the shutters, we had the most idyllic view of the Tuscan valley. We woke each morning in that room to a beautiful sunrise, then enjoyed baked goods, fruit and cappucinos each morning in the common breakfast area (thanks, Antonella!). We loved our first day so much, we added two more nights, on our third night moving to a room that overlooked the piazza. Both rooms were spectacular, with antique furniture and furnishings that hinted at its palazzo past. Take note of the placard in the foyer - notable citizens lived in this palazzo for a century! On Mondays and Thursdays, dinner is offered at the farm, which was a lovely change from dinners we'd enjoyed within the walls. We loved feeling so welcomed by Francesco, Andrea and Carla, and recommend staying with them! We hope to return.
Stayed 1 night in Oct 2019

10/10 Excellent

Galina, seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond incredible. A little piece of heaven on earth. That good.
Stayed 2 nights in Oct 2019

6/10 Okay

A

Liked: Cleanliness
Disliked: Staff & service, amenities
Pros are the location, room size, and view of valley. As for the location, there are two other hotels on the main square that both have onsite staff, I would advise to choose one of them instead of this B&B. Cons are everything else. The checkin was difficult. There is no onsite staff and the door is unmarked and hard to locate. We had to walk bags up the hill and call and wait for someone to check us in. There was no coffee pot in the room, no AC, 4 floor walk up, and the few staff we spoke with didn’t understand English very well and were hard to talk with. There is only public parking at 10-15 euros per day (no in out privileges) which is very limited from 10-6 each day.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The flat was not anything like was pictured, and though it was ok and very well located, I wouldn't have booked it at this price if I'd seen an accurate depiction. In order to park the car, it was necessary to park at their farmhouse, which is a 20 minute walk.
Stayed 2 nights in Sep 2019

10/10 Excellent

Are

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig opphold i september

Vi hadde et veldig hyggelig opphold på B&B Palazzo Tortoli midt i San Gimignano. Inngangsdøren var litt vanskelig å finne, men vert Andrea fikk geleidet oss trygt inn etter at vi ringte han. Han var utrolig serviceinnstilt og kjørte oss også hjem etter middag på B&B Ponte A Nappo. Middagen der var vel verdt å få med seg selv om det også er mange restauranter innenfor murene.
Stayed 5 nights in Sep 2019