Khách sạn San Ildefonso Pueblo

"Beautiful property. Clean. Would stay here again."

"Staff was very respectful and professional.I would stay here again.."

"The staff was wonderful and the breakfast was delicious."

"Do not stay here the pictures on Expedia are not the same pictures at the place. The place is completely outdated. If there are any nice rooms, they were not where you could see them. The shower had a hole behind the showerhead scratches and tears everywhere."

"The manager and staff at this property absolutely ABHOR Expedia customers. They REFUSED to help change a room because I didn't book directly with them. The manager told me she COULD help me if I had booked directly, but WOULDN'T help me because I booked with Expedia. They then LIED to Expedia when Expedia called to make the change. I had the absolutely WORST hotel experience in my entire life (and I travel a lot). The staff was ABUSIVE. I DID NOT end up staying the 2 nights I booked because I...

"Very clean and staff was very helpful"

"Mouse in room | High price, low value Around 12am on our 3rd night, we awoke to sounds of a mouse scurrying around. We opened the doors and scooted it out onto the second story patio. Checking the room, we then found several droppings. We called front desk, who told us there were no rooms we could move to. They sent cleaners to vacuum our room and change bedding, which finished about 1am. The next morning, we spoke with the front desk manager, who offered to refund our resort fees ($55 per...