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Hotel Caravana Cucuta

2.5 star property

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Hotel Caravana Cucuta provides everything that you need. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

About the area

San José de Cúcuta is home to Hotel Caravana Cucuta. Cucuta Museum of Culture and House of General Santander are cultural highlights, and travellers looking to shop may want to visit Ventura Plaza Commercial Center and Sambil San Cristobal Mall. Banco de la Republica Cultural Area and Circus Pop are also worth visiting. Visit our San José de Cúcuta travel guide
Map
Av 4 No. 5-76 Centro, San José de Cúcuta, Norte de Santander, 540001

What's nearby

  • General Santander Stadium
    5 min walk - 0.4 km
  • San Jose Cathedral
    8 min walk - 0.7 km
  • Colon Park
    11 min walk - 1.0 km
  • Ventura Plaza Commercial Center
    11 min walk - 1.0 km
  • Gobernación Norte de Santander
    12 min walk - 1.1 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    12 min drive

Restaurants

  • Pocho Pasteles
    9 min walk
  • Old Barr
    12 min walk
  • El Palacio Del Mute
    10 min walk
  • La Vaca Loca Comida Argentina
    11 min walk
  • La Brasa
    4 min walk

About this property

Hotel Caravana Cucuta

Property highlights
Hotel Caravana Cucuta provides everything that you need. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk
  • Luggage storage and laundry services
Room features
All guest rooms at Hotel Caravana Cucuta feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and soap

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 15000 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 15000 per pet, per day
  • A late check-out fee will be charged
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Caravana Cucuta
Caravana Cucuta
Hotel Caravana San José de Cúcuta
Caravana San José de Cúcuta
Hotel Caravana
Ayenda Caravana
Hotel Caravana Cucuta Hotel
Hotel Caravana Cucuta San José de Cúcuta
Hotel Caravana Cucuta Hotel San José de Cúcuta

Frequently asked questions

Is Hotel Caravana Cucuta pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 15000 per pet, per day.

How much is parking at Hotel Caravana Cucuta?

Hotel Caravana Cucuta doesn't offer parking.

What time is check-in at Hotel Caravana Cucuta?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Caravana Cucuta?

Checkout is at noon. Late checkout is available for a fee.

Does Hotel Caravana Cucuta provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Caravana Cucuta located?

Situated in San José de Cúcuta, this hotel is within a 10-minute walk of General Santander Stadium and San Jose Cathedral. Cucuta Museum of Culture and Colon Park are also within 15 minutes.

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Reviews

Hotel Caravana Cucuta Reviews

5.6

6.8

Cleanliness

6.4

Amenities

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 5 out of 14 reviews

Reviews

8/10 Good

Yesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Apr 2022

10/10 Excellent

Nayely de

Liked: Staff & service, amenities, property conditions & facilities
Todo estuvo muy bien me gustó todo
Stayed 2 nights in Feb 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
door to my room didn't lock paid $10 fee with no explanation other than it isn't refundable not a safe hotel at all - i checked out - wasn't even there 15 minutes
Stayed 1 night in Nov 2021

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad, cerca del centro de la ciudad, personal muy atento. #1 en limpieza, desayuno delicioso.
Stayed 4 nights in Oct 2021

2/10 Terrible

Alessandro

Disliked: Staff & service, property conditions & facilities

No vayan, mal servicio y cobran más.

Este hotel fue el único hotel en Colombia que me obligó a pagar un seguro adicional de 5 dólares por 2 días de estadía, intenté varias veces persuadir a la manager una mujer, de que eso no es justo, no es correcto, pero desafortunadamente ya había pagado 2 noches en Internet y tuve que pagar ese extra. Nunca sucedió en 80 días viajando por Colombia en 22 hoteles diferentes. Ella me dijo al principio que era una tarifa nacional, pues es mentira, que es diferente y que según la ley colombiana es solo para colombianos. Lo supe últimamente, porque ella me dijo, y vi la factura, que es un seguro médico. Chicos, cuidado con ese hotel,son estafadores, elijan otro. Mejor Saludos
Stayed 1 night in Jan 2021

4/10 Poor

Alessandro

Disliked: Staff & service

Terrible service, cheater.

I beleive this is the only hotel in Colombia forced me to pay an extra insurance of 5 dollars for 2 days staying, I v tried several times to persuade the manager that is not fair, but unfortunately I had already paid 2 nights online and I had to pay that extra. It never happened in 80 days travelling in Colombia in 22 different hotels. She told me at the beginning it was a national fee, its a lie,that is different and in according to Colombian law is only for Colombians. I v found out lately, because she told me, and I saw the invoice, that is a medical insurance. Guys beware of that hotel, choose another. Easy. Cheers
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Disliked: Amenities
Habia hecho un cambio de fecha y el propetario estaba de acuerdo , no entiendo porq entonces me ha llegado este email?
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

When arrived the hotel was full; no rooms availble. I was charged $57,400 COP at Caravana. I was then transported to another hotel and spent my seven day vacation in a room the other hotel.
Stayed 7 nights in May 2019

6/10 Okay

Francisco

Liked: Staff & service
Hotel bien ubicado pero debe remodelar sus instalaciones
Stayed 1 night in Dec 2018

8/10 Good

Derek, Newark, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in a sketchier part of town. The staff were friendly and the hotel had a home feel. Every room is equipped with a powerful window unit AC. The hotel has a restaurant inside. Walking the area late at night is dangerous but I have few complaints about the hotel. The hotel also has a pet dog named Max.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos cambiaron a otro hotel llamado OPORTO

Nos cambiaron a otro hotel llamado OPORTO, por mucho peor, como ya habíamos pagado no hubo forma de reclamar.
Stayed 1 night in Jun 2018

10/10 Excellent

MAJAI D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Kerly Delse

Stayed 1 night in Nov 2021

2/10 Terrible

Gloria

Stayed 2 nights in Nov 2021